boohoo Returns Portal | How To Return | boohoo UK Ive paid with Klarna How do returns & refunds work? UK You are using an unsupported browser or your browser might be in the Compatibility View mode, Your cookies are disabled. FAST, TRACKABLE & COST EFFECTIVE using the returns portal. Returns are FREE for premier customers. Returns cost $4 and you can track them as they make their way back to our US hub in New York. Cargos, With loads of styles landing each week and regular trend updates you can be sure to get the latest. Your browser's Javascript functionality is turned off. Shop from our range of items including t-shirts, jeans, knitwear, sweats, coats and accessories; if you want it, we're pretty sure we've got it! We don't refund delivery charge for those countries listed outside of the EEA. How long does it take to process my return? Kindly note that it can take 3-5 working days for the payment to show on your account (depending on your card issuer) after the refund has been processed. Whether you're on website or app, just flip the switch! If your items dont make it back to us, youll need to open a dispute with the carrier. 3 Select your preferred return option Print returns label at home. Our team will make sure all is in order and authorise your refund - this could take us up to 3 days once it arrives back in our warehouse. Refunds will not be given if they do not comply with our returns policy. Returns via the portal are fully tracked. Locations include supermarkets, petrol forecourts and train stations. This can take up to 7 days to show in your account and is dependent on your bank's processing time. 90z Revival, } *Extra 10% discount sent via email to new subscribers only. On receiving your return the next step is for us to check the item(s). FAST, TRACKABLE & COST EFFECTIVE using the returns portal You've got 28 days to send something back to us from the day you receive it. A typical refund will take up to 14 days + your banks handling time. Jeans, Copyright 2022 boohoo.com. If this happens to you and you think weve made a mistake, you can Contact Us and we will discuss the matter with you further. You don't need to remember to keep your proof of postage - it's all digital! Please contact us via the help page contact us form stating the order number or tweet us @boohoo_cshelp ,with further details of the issue within 30 days of receiving your order. Print off your returns label and attached it to your parcel. Please note, we cannot offer refunds on cosmetics and pierced jewellery. Click here to start a return. If you have any questions about extending your invoice, please contact Klarna. Unfortunately we don't offer an exchange facility. For International returns (inc Channel Islands & Isle of Man) you will need to pay for your return, you will need to get your returns label via the portal. warehouse, and again when we have processed your refund. 3. We try to process returns ASAP but some refunds can take up to 14 days to be processed + your banks handling time (up to 7 days). 2. You've got 28 days to send something back to us from the day you receive it. A typical refund will take up to 21 days, thats 14 days you returning and us processing it, with up to 7 days for it to make its way through the banking system. 4 Once you have processed your return in the portal, you're ready to post it off You'll get an email once we receive your returned item. You will need your order number and email/last 4 digits of your phone number. Make sure you keep proof of postage! If you paid for your order with a gift voucher or store credit, this will be credited back to your boohoo.com account. For some banks and credit cards your refund can show on the same date as the original purchase, sometimes it can also show as the same transaction. Once our checks are complete well refund your credit/debit card. So that we can get this fixed for you please head over to our Contact Us section. Well be sure to keep you updated and send you an email as soon as your parcel arrives back at our warehouse, and again when we have processed your refund. Hear about exclusive offers, get early access to collabs & quicker checkout. 1. Items must be returned within 28 days of receipt. 3. 3. Returns are FREE for premier customers. You will need your order number and email/last 4 digits of your phone number. We dont offer exchanges right now. We dont offer exchanges right now. Shop from our range of items including t-shirts, jeans, knitwear, sweats, coats and accessories; if you want it, we're pretty sure we've got it! 4. If you use your own method of return, rather than the returns portal, this could take up to 21 days to process and refund. Widow Hill Road For International returns you will need to pay for your return, you can find out the postage price in the portal or you will be asked to download a returns label and pay for postage at your local post office. 2. Find out how to return your item(s) at number 4. Please use the address label provided, any handwritten address labels will cause delays with your refund and may mean you need to pay import VAT and a customs duty charge. 90z Revival, If youre cancelling your contract with us but have already received your order, youll need to return the item(s) to us, see how to do this below. Buy Now, Pay Later! I have received a faulty or an incorrect item, would there be a charge to return? 1. Boohooman Returns Portal - LoginWave Youll find these alternative methods below: Write to us via post: boohoo, PO Box 553, Burnley, BB11 9GD. Find out how to return Confirmation; Please complete the required fields to help us retrieve your order details . Follow the steps below: 1. We will send you an email as soon as your parcel arrives back at our warehouse, and again when we have processed your refund. Your browser's Javascript functionality is turned off. With just one click you can reduce the energy used by this website. Copyright 2022 boohoo.com. All rights reserved. If youve received an item thats not in perfect condition please head over to our Contact Us section so we can get this fixed for you. refund your credit/debit card. Items must be unworn and unwashed with the original labels attached. For hygiene reasons, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, swimwear or lingerie, if the seal has been broken or is no longer in place. You wont be able to attach an image of the proof of postage just yet (unless youre contacting us via WhatsApp) but make sure you have one ready for when you receive a reply from us. 90z Revival, We dont offer exchanges right now. For hygiene reasons, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, swimwear or lingerie, if the seal has been broken or is no longer in place. If its been 14 days, well get this looked into for you ASAP; just head over to our Contact Us section with the below information. If you use the returns portal, the process for returns is as follows: Repack your items. You dont need to remember to keep your proof of postage its all digital! Please note a returns charge of 1.99 per parcel will be deducted from your refund amount. " posted 2 years ago - Anonymous " there returns is a joke, and the clothing quality is terrible don't recommend purchasing from here " If youve received an item thats not in perfect condition please head over to our Contact Us section so we can get this fixed for you. Youll find these alternative methods 4 Once you have processed your return in the portal, you're ready to post it off You'll get an email once we receive your returned item. If you paid via PayPal it can take up to 48 hours from receiving your refund confirmation email for the refund to show in your account. boohoo aren't able to extend your invoice. If you have already paid your invoice or the value of your return is higher than your outstanding balance, then you will receive a refund from Quadpay for the items that you have returned. 4. All rights reserved. You can return your item to us for a refund, and then place a new order to You can return using the steps above. A typical refund will take up to 21 days, thats 14 days you returning and us processing it, with up to 7 days for it to make its way through the banking system. You will need your order number and email/last 4 digits of your phone number. Using your own method of return, refunds will only be processed once the items have arrived to our warehouse. AUSTRALIAN RETURNS LABEL Jeans, 2. Please keep your orders separate, as returning more than 1 order in 1 parcel may delay your refund. You can return your item to us for a refund, and then place a new order to get the item of your choice. If you paid for your order with a gift voucher or store credit, this will be credited back to your boohoo.com account. 5. 3. Just pop your items in something non see-through, sealable & waterproof. See our, On dirait bien que vous nous rendez visite sur. 1. Cool with that? Please turn it on so that you experience this sites full capabilities. Login to our returns portal You will need your order number and email/last 4 digits of your phone number. Our team will make sure all is in order and authorise your refund - this could take us up to 3 days once it arrives back in our warehouse. Your refund is on its way. A returns charge of 2.50 per parcel will be deducted from your refund amount. 2. Select your preferred return option (Print returns label at home or in store options). We dont offer exchanges right now. No packaging, no problem! We've gone paperless! If you paid for your order with a gift card, store credit or a voucher, a replacement to the value of the refund will be issued. Om van de volgende voordelen te genieten. Hoodies, We'll refund your delivery charge if you return all of the items from the order and cancel your contract with us within 14 days for any countries within the EEA. If you've returned items from an order paid for with Afterpay, and you're near the end of your invoice period, we'd recommend extending the deadline to avoid payment charges, this can be done via the Afterpay app. If you're cancelling your contract with us but have already received your order, you'll need to return the item (s) to us, see how to do this below. Pierced jewellery cannot be returned for health and hygiene reasons, unless in a sealed and unopened packet. By enabling them, you are agreeing to our. Please use a trackable service and keep your proof of postage receiptuntil after your refund is processed.. A typical refund will take up to 14 days + your banks handling time. On dirait bien que vous nous rendez visite sur. Simply return your item(s) and reorder for a replacement. Once our checks are complete well refund your credit/debit card. Select your preferred return option (Print returns label at home or in store options). Post if off! All InPost lockers are accessible 24/7 meaning no more queues or waiting in, enabling you to collect your order at your earliest convenience in as little as 7 seconds! NEW - Want a fully tracked, cost effective and convenient way to send returns? We have printer-less options too if you dont have a printer! UK returns are FAST, TRACKABLE & COST EFFECTIVE using the returns portal. Shop from our range of items including t-shirts, jeans, knitwear, sweats, coats and accessories; if you want it, we're pretty sure we've got it! Youll find these alternative methods below: Write to us via post: boohoo, PO Box 553, Burnley, BB11 9GD. Returns via the portal are fully tracked. If you are a customer in the European Economic Area (EEA), you have 28 days to return your item(s) after receiving your order. Were really sorry to hear that youve received an item thats not in perfect condition. If this happens to you and you think weve made a mistake, you can Contact Us and we will discuss the matter with you further. Read Customer Service Reviews of www.boohooman.com - Trustpilot You may be liable for import and pay a custom duty charge for orders over the customs threshold. There are a couple of other ways to cancel your contract with us. For hygiene reasons, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, swimwear or lingerie, if the seal has been broken or is no longer in place. This does not affect your statutory rights. 4. No packaging, no problem! boohooMAN is a global online fashion retailer offering thousands of styles across menswear so that you can stay ahead of the trends. Please keep your orders separate, as returning more than 1 order in 1 parcel may delay your refund. weareMAN. A typical refund will take up to 21 days, thats 14 days you returning and us processing it, with up to 7 days for it to make its way through the banking system. You are using an unsupported browser or your browser might be in the Compatibility View mode, Your cookies are disabled. Your refund will be processed once we've received your unwanted items. Post if off! We try to process returns ASAP but some refunds can take up to 14 days to be processed + your banks handling time (up to 7 days). Repack your items. We'll dim the screen throughout the website and remove images where possible for a lighter, faster experience. However, we may, in our sole discretion, offer you a longer period for returns from time to time. We've gone paperless! *Extra 10% discount sent via email to new subscribers only. This two week period starts from the day after you receive your order (or from the day after you receive the last item of your order). You will need your order number and email/last 4 digits of your phone number and let them know which item you're returning and why Choose to return at your local Post Office Then print a returns label or get a QR code for your phone Beauty products, accessories and fashion facemasks cannot be returned for hygiene reasons. FYI 2. We'll refund your delivery charge if you return all of the items from the order and cancel your contract with us within 14 days for any countries within the EEA. For all other International customers, please return unsuitable items within 28 days of the date you receive the parcel. Location. BOOHOO PREMIER. below: Write to us via post: boohoo, PO Box 553, Burnley, BB11 9GD. Items must be unworn, unwashed and unused with the original labels still attached.