Invalid password, please complete all fields. When you opt in, we automatically fill in your ID from then on. View the steps. Count to 5, then plug it back in. We strongly recommend that you upgrade to a more current browser. Make sure there are no loose plugs and the outlets and circuit breakers are working. It's been over 3 hours. . Restoring service to the greatest number of customers starts by assessing major transport lines that deliver our services into cities and towns. Optimum's mobile services are powered by T-Mobile's wireless network. Check for reported outages Having problems? Outage reports and issues in the past 15 days originated from: Tips? Realtime status of outages and problems with service providers. 1. Tips? Plus, Optimum makes installation free for customers when they order online. Invalid Optimum ID, please complete all fields. All Rights Reserved. Ive been patient. 1 Court Square West, Long Island City, NY 11101 Please DM the account info (name/address/phone#) ^Mark https://t.co/bEPlExjAK3, Please DM us at any time and we can locate an update for your gift card. Post yours and see other's reports and complaints. If you should lose power, these tips and resources can help you manage while our crews work to restore service. Call to check pricing and availability in your area. Optimum.net is compatible with a wide range of browsers. Please look into it. If you are currently experiencing an outage and have not yet reported it, please report your outage. Facebook - Optimum Check for outages. Make sure to report and . Not {{CommonHeaderCtrl.currentLoggedInUser.optimumId}}? Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming (under the Optimum West brand). Never Go Near a Downed Power Line, Even if You Think it's No Longer Carrying Electricity! You can add home phone service for $15 to any internet plan. Check the settings on important communication channels. /EOFBd*e1?. Are you also affected? @Optimum still refusing to provide a pro-rated refund for my two days of service, keeping my entire $257 monthly payment. Check optimum.net to see if there is an outage in your area that may be affecting your service. We will debit Optimum offers cable TV, home phone, and mobile services along with home internet service. Use of this site constitutes acceptance of the AEP Terms and Conditions. Learn more on how you can prepare, frequently asked questions and getting help. Outage Map User Guide Optimum provides this document as an overview of how to: By using the Optimum outage map, you'll be able to monitor outages affecting TV, Internet, and phone services and track the status of outage updates. Discussion. We can't get your messages right now. The . An outage is declared when the number of reports exceeds the baseline, represented by the red line. Forget having to sign in every time you want WiFi access at an
Problems in the last 24 hours in Nolensville, Tennessee. To keep power flowing, our crews prepare for potential outages long before they happen. Do you want to be informed if there's an unexpected service outage or when we have important product updates to share? If you have any tips or frustrations you wish to share, please leave a message in the comments section! Make sure to report and "downvote" such posts. See if Optimum is having an outage in The Bronx, Bronx County, New York or it's just you. Criterion Digital 2023. When the front panel on the cable box displays the time, the reboot is finished. Its been a month. Access is included at no additional cost to customers with Optimum
Suddenlink operates in 16 states and is mainly active in medium-sized communities. Report a Problem Full Outage Map Problems in the last 24 hours in Stamford, Connecticut We advise not to turn the modem on and off to ensure the battery remains fully charged. You are currently using a browser and/or operating system we do not support. Optimum by Altice offers service in 1,848 zip codes nationwide. You must have JavaScript enabled to use this form. Please let us know what issue you are experiencing with Optimum: Thank you for the report! Optimum Outage Map The map below depicts the most recent cities in the United States where Optimum users have reported problems and outages. Money and Energy Savings for Your Business Overview, Community & Customer Experience/External Affairs Overview, Virginia's and Tennessee's External Affairs Managers, West Virginia's External Affairs Managers, Ohio and Marshall County Customer Information, Competitive Service Providers (CSP) Overview, Appalachian Power Electric Rates Overview, Programs & Offers to Help You Drive Electric, Electrification for Your Business Overview, Arkansas: "Arkansas Commercial/Industrial Price Options". Download the WiFi HotSpot Finder App. Yes, I have to wait a week for a tech to get to me. Help. If you're using a battery backup, you'll also need to disconnect it from the modem and your router if you have one. There could even be connection issues between your home or business and the nearest utility pole. See if Optimum is available for your home. Make sure to report and "downvote" such posts. Learn More. Brenham isnt that small of a town. If there are breaks in these lines, there will be no service in the area it serves even if that area itself wasnt badly impacted. How to Get Compensated by Optimum On Your Own Optimums primary service is cable internet, which means data travels over coaxial cable lines either buried underground or on utility poles. Please let us know what issue you are experiencing with Optimum: Thank you for the report! The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Weston and surrounding areas. View a map of over 1 million Optimum WiFi hotspots and easily search to find locations close to you. To assure best picture quality, hand tighten each coaxial cable connector or use a small 7/16 inch wrench to make sure the cable connections are secure. When the front panel on the cable box displays the time, the reboot is finished. So unsatisfied. Live outage map. Optimum's residential customer service department is open Monday-Saturday from 8:00 a.m.-6:00 p.m. eastern time. Frustrations? If fiber is available in your area, you can get symmetrical internet speeds. Optimum Welcome Guide Samsung & Scientific Atlanta TV Self-Install Guide Optimum TV Box Self-Install Guide TiVo Mini Quick Guide TiVo Premiere Q Quick Guide TiVo Stream Quick See if Optimum is available for your home: Sign into add enhanced services to your account now. Optimum by Altice is available at this address. It's been over 3 hours. @OptimumHelp I need help with an issue that hasnt been resolved since November. Criterion Digital 2023. Ive been patient. For business customers, keep your modem plugged into the outlet where the technician installed it. Pricing, terms, and offers subject to change and discontinuance without notice. The latest reports from users having issues in Weston come from postal codes 26452. Share them here. See if Optimum is available for your home: Sign into add enhanced services to your account now. Complain here: https://twitter.com/@OptimumHelp https://www.optimum.net/support/ Optimum / Cablevision outages reported in the last 24 hours This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. If this fixes the problem, contact the software manufacturer to troubleshoot the software issue. Run an antivirus scan to make sure the computer does not have a virus. Make sure your devices are charged and have your, 2. Select OK when prompted to allow FirstEnergy to find your current location. While Optimum does have an installation fee, Optimum tends to waive this installation fee for all customers who order online. Yes, I have to wait a week for a tech to get to me. Log in to check your outage status or search our outage map. Staying connected during storms is critical. Make sure your computer's software is up to date. ^David. 2014 - 2023 BroadbandNow | BroadbandNow is a registered trademark of Centerfield BBN Optimum is owned by Cablevision and includes the service to former Bresnan Communications clients. Pricing, terms, and offers subject to . Please DM the account info (name/address/phone#) ^Mark https://t.co/bEPlExjAK3, Please DM us at any time and we can locate an update for your gift card. 07860. . Congratulations Optimum by Altice! Find out what is going on. Optimum by Altice vs Verizon High Speed Internet, BroadbandNow Internet Reliable energy starts by putting safety first. Plug your equipment back into the power source. If you have installed any software recently, make sure the installation is complete and restart your computer if necessary. . This heat map shows where user-submitted problem reports are concentrated over the past 24 hours. Sorry, we're unable to confirm Optimum by Altice is available at this address. If you have any tips or frustrations you wish to share, please leave a message in the comments section! Cable internet from Optimum by Altice is available to an estimated 8.2 million people, making it the 4th largest residential cable provider in the U.S. by coverage area. While it's rebooting, the cable box will display "HOLD" followed by "TURN ON". If your phone number is registered to your Xfinity account, you can also text OUT to 266278 for internet outage updates. Learn about outage & storm safety Reliable energy starts by putting safety first. Report a Problem Full Outage Map Problems in the last 24 hours in Yonkers, New York To report an outage call 1-888-LIGHTSS (1-888-544-4877). Explore plans below Do you want internet service for your home or business? It may take 3-5 minutes to reboot. to get started. Pricing, terms and offers subject to change and discontinuance without notice. Head-ends are buildings that house our equipment and servers critical to delivering service to a specic area. This user guide shows how to use the outage map by accessing it through the web on a desktop. Optimum does not impose data caps on fiber or cable internet plans. With internet plans starting at $40 per month, Optimum offers download speeds up to 940 Mbps. Constant outages. We shed light on answers to common outage. Visit
Not {{CommonHeaderCtrl.currentLoggedInUser.optimumId}}? Useful comments include a description of the problem, city and postal code. Optimum Outage Map Generated from Reports Received from Affected Users Within Last 12 Hours Sorry, no map << Back to Outage Page Received 30 reports, originating from Brooklyn The Bronx State College New York Summit and 5 more cities Recent Reports Piedmont Internet down Mar 2 The Bronx Internet down Mar 2 Savannah Internet down Mar 2 Internet down Share them here. Optimum Business - Service Outage Check for outages Sign in to check your service status. telemarketing calls using an autodialer, artificial voices or pre-recordings and SMS text messages, which could result in wireless All trademarks and service marks are the property of their respective owners. Some of the functionality and menus may not be available with this browser. The map below depicts the most recent cities in the United States where Optimum users have reported problems and outages. The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Nolensville and surrounding areas. Get it fixed. Your security code is a short word or phrase you set up with our customer service associates to provide extra protection for your online account. How do I find out if internet is down in my area? Horrible customer service. Check current status and outage map. See if Optimum Fiber or Optimum Internet is available in your area: Check availability Speed & Reliability Experience fast, reliable connectivity - with up to 5 Gig Fiber Internet with 99.9% reliability and Optimum Mobile. Report problem. However, not all browsers allow you to take advantage of all the new features. If you have forgotten your security code, please call 800.956.4237. Enter the account number associated with the outage address. Report a different problem Report a tree, light or possible power theft. The input selected must match the input you used to connect your HDMI cables "OR" component cables from your digital cable box to your TV. The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. Optimums mobile services are powered by T-Mobiles wireless network. connections on the go as easily as when you're connected at home. We will debit Get Help; User Guides; Service Appointments; Optimum Service Plans; . If you are only having a service problem on one of your TV's you can try rebooting the cable box connected to that TV. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming. Optimum by Altice offers internet service across 21 states with the greatest coverage in Texas, New York, and West Virginia. You must have JavaScript enabled to use this form. A tech has been out here every week. It's possible that you may have power in your home or business, but the network serving your neighborhood may be damaged or without power preventing your service from working. Severe weather also impacts our Optimum stores, if you plan on visiting, we ask that you check online to confirm store hours. A tech has been out here every week. Make sure to report and "downvote" such posts. H\n0~ The most recent Optimum outage reports came from the following cities: Optimum offers cable and fiber internet to more than 8.2 million people across the Northeast, with the most coverage in West Virginia, Arkansas, and Louisiana. We strongly recommend that you upgrade to a more current browser. @OptimumHelp the internet has been down in bushwick for over 5 hours! You can use your own modem too if you prefer. Optimum doesnt require contracts, and if youre not satisfied, Optimum offers a 60-day money-back guarantee. Service Electric Cable TV, CSC Holdings, Cablevision, Morris Broadband, Optimum, Altice USA, Service Electric Broadband Cable, Service Electric Cable TV of Hunterdon, Cablevision/Optimum. Optimum by Altice is the 4th largest cable provider in the United States. Read on for details. are also linked at the bottom of this page. The density of these reports is depicted by the color scale as shown below. Just turn on your device's WiFi and select optimum or optimumwifi from your list of available networks. phone, or tablet with your Optimum ID and password. Realtime status of outages and problems with service providers. Internet down - 89 % TV channels not working - 11 % Outage History Dec Jan Feb Reports Dynamics EST (GMT -05:00) All rights reserved. With Optimum FlexAbility, you can choose the internet speed, TV package, or data plan you want. In the last three months, how would you rate Optimum? If this does not fix the problem, there may be an unreported outage in your area or there may be a problem with the wiring to your business. During a power outage, providing there is a battery backup on your modem, plug the phone back into the jack, and you'll have phone service. Although originally installed exclusively for cable TV, a technology called DOCSIS uses these lines to send high-bandwidth digital data. BROADBANDNOW is a comparison and research website that does not offer internet, TV, or home phone service. If you are only having a service problem on one of your computers there may be a problem with the software. There may be a slight delay while the menu screen loads. Optimum by Altice offers cable internet access. BroadbandNow Internet Service Provider Awards 2020. To check the input, press the TV/Video or Source button on your TV manufacturer's remote control. With Automatic sign-in, you register your
Late or missed payments can cause an interruption of service. ^David. @OptimumHelp internet outage in Bushwick (zip code 11206). Check all of your TV's. If service is not working on ALL of your TV's, there may be an unreported outage in . to get started. Internet & TV . Search for and install any recommended updates. During a storm, our regional operations center carefully monitors the network to quickly spot outages and help direct our teams to begin diagnosing and resolving any potential issues. If the above tips do not fix the problem you can try rebooting the modem. So unsatisfied. Internet access points that allow you to make high-speed Internet
CALL NOW Count to 5, then plug it back in. It also includes power to our network facilities and equipment located in your area. Enter your address or zip code to check Optimum by Altice availability in your area or interact with the coverage map. I understand that consent is not a condition of purchase. Weston and Lost Creek. We always do our best to keep the lights on for the community, but sometimes outages occur. All services not available in all areas. Twitter: @OptimumHelp Report a tree, light or possible power theft. Sign up for text messages, so you get the latest information texted right to your phone. {{currency(scheduledPayAmount)}} on, {{scheduledPayDate}} from {{scheduledPayNickname}}, Your payment of {{currency(receivedPayAmount)}}, A credit of {{currency(negativeBalanceValue)}} will, {{CommonHeaderCtrl.currentLoggedInUser.inbox.messageCount}}, {{CommonHeaderCtrl.currentLoggedInUser.phone.count}}. All rights reserved. EnEnglish; EsEspaol; Check availability. An outage is declared when the number of reports exceeds the baseline, represented by the red line. That enables cable companies like Optimum to provide internet service to a broad subscriber base without installing expensive fiber lines to every individual subscriber. We know you depend on us for power and we take that responsibility very seriously. Also don't post any of your personal information. C[(EW]Hj>kjy,#Pyb-'sfDK[D-F^2M^x4Bwh6d+6.XDPEM[J2"qq&NRJ/7P!sm?=Zks|uwN6w75t]t}ik\QnUd2[tvSR'_W0:t.H |!)*-z!B?,$- k
endstream
endobj
740 0 obj
<>
endobj
741 0 obj
<>
endobj
742 0 obj
<>
endobj
743 0 obj
<>stream
We use Cookies to optimize and analyze your experience on our Services, and serve ads relevant to your interests. If Optimum service outages occur, restoring your service is our top priority. Our crews are actively working and will continue until all impacted customers are back online. Check to see your plan options by entering your ZIP code at the top of this page. How can you prepare for a storm? Useful comments include a description of the problem, city and postal code. All trademarks and service marks are the property of their respective owners. Problems in the last 24 hours in Weston, West Virginia. Copyright {{CommonFooterCtrl.fullYear}} CSC Holdings, LLC. Please look into it. 1996-2023 American Electric Power. We can't get your messages right now. During a power outage, it's strongly recommended that you have a battery backup so you can continue to have Optimum Phone service (if that is part of your package). Optimum.net is compatible with a wide range of browsers. Without power to your home, your Optimum service will not work. Any eta on restoring service? Optimum is the consumer brand for Cablevision and offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum offers both internet and mobile services. Also don't post any of your personal information. Fiber speeds are symmetrical, whereas cable tends to have a much lower upload speed than download speed. Value & Transparency Enjoy Internet with great pricing, no annual contract, equipment included & no hidden fees. Currently we are unable to access your location. Optimum offers cable TV, home phone, and mobile services along with home internet service. Also don't post any of your personal information. Please don't call "support numbers" posted below most probably it's a scam. Copyright {{CommonFooterCtrl.fullYear}}CSC Holdings, LLC. @OptimumHelp no service for over an hour. @OptimumHelp maybe fix peoples ****? Invalid password, please complete all fields. Remember User ID helps you log in without having to memorize your ID or look it up every time. See if Optimum is down or having service issues today 0 Reports in last 20 minutes Not Working For Me! Whats going on? . Combining internet service and a mobile plan on one account can save you up to a years worth of mobile phone charges. What is going on ? Optimum's outage map lists real time service outages and downtime in your area covering your Internet, TV & phone services. @OptimumHelp Outage in Sylva, NC? Please try again later. @optimum Optimum sucks. I understand the frustration with gift card issues. Complain here: https://twitter.com/@OptimumHelp https://www.optimum.net/support/ Follow the reboot instructions for the cable box you have: Scientific Atlanta Cable BoxTurn off your TV and unplug your cable box from either the electrical outlet or the back of the box itself. Simply unplug your modem from the electrical outlet. 3. It is common for some problems to be reported throughout the day. Please DM us here: https://t.co/bEPlExjAK3 and we can take a look for you. or call (844) 910-2593 Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Please upgrade your browser and/or operating system to improve your user experience. Try visiting the following official links: We'd be happy to assist you with any promotional issues. 4 steps to restore power See how we restore power in your area. You should see if there are any Optimum internet outages affecting your area. Note:Please only call 911 if you see a downed wire. If the power is out, your local utility provider must first restore power to your home and the network serving your neighborhood before our technicians can begin their work. Optimum WiFi hotspots are a network of over 1 million WiFi
@OptimumHelp Outage in Sylva, NC? Optimum offers cable and fiber internet to more than 8.2 million people across the Northeast, with the most coverage in Arkansas, Arizona, and California. This can take a few minutes. optimum.com/terms
Having problems? Goes up $40 on my bill thats why I am leaving. Text OUT to PSEGLI (773454), report it online, through our app, or call 800-490-0075. At the moment, we haven't detected any problems at Optimum. Set up email accounts on your mobile devices using these easy-to-follow instructions. display your award(s), Copy the Embed code and drop it into your site's HTML. Electrical power is needed to operate your . Stay at least 30 feet away from any downed or low-hanging power line and any other object that could be energized. Get status information for devices & tips on troubleshooting. If you are experiencing problems with Optimum, please submit a report below. LLC, Top 10 Fastest Internet Providers Nationwide, Select your award from the list below by year and category, Select a size that fits the section of your website where you intend Please call a representative at (844) 910-2593 to confirm. Optimum Outage Map, New York Sorry, no map Discussion Please don't call "support numbers" posted below most probably it's a scam. Whats going on? Download important mobile apps for support, news, and entertainment:Optimum Support appNews 12Optimum appOptimum TV app, And follow us on Social: You can easily perform a manual reboot by unplugging your modem and plugging it back in. Optimum Outage Map, The Bronx, New York. Its been a month. @OptimumHelp maybe fix peoples ****? ^David, Hi there. Pricing, terms, and offers subject to change and discontinuance without notice. Our lines, which hang on power poles, require power supplies to be active. @OptimumHelp i am preparing to file a complaint with the fair trade commission and the better business bureau for failure and refusal to honor business promotion that was advertised so yall know,im tired of this. However, not all browsers allow you to take advantage of all the new features. Power Outage. View storm video . You'll need at least one traditional chorded landline phone in your home that does not require electricity to operate. Assume all downed lines are energized and dangerous. Optimum Outage Map, Connecticut Sorry, no map Discussion Please don't call "support numbers" posted below most probably it's a scam. One way to figure out which connection type is available is by looking at the upload speeds on the advertised plans. Jan 9 Customers in Conroe, TX are experiencing a loss of service. Optimum is the consumer brand for Cablevision and offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands.