that microsoft account doesn t exist

Microsoft doesnt explain that difference very well, or at all. Recover your account by requesting a password reset. I have a small business and I set up the network a few years ago. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); If you have a tech problem, we probably covered it! There you have all the information needed to fix the Microsoft account doesnt exist issue on your PC. To resolve this, log in using the details of the new account. Also, you might have knowingly or unknowingly deleted your Microsoft account. But, I get a message saying "The Microsoft account doesn't exist. Choose the account you want to sign in with. Microsoft Edge is another popular browser that many users use when they have a Windows computer. Choose the account you want to sign in with. Slot in the Microsoft user ID that needs to be recovered."}},{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"4. If you have forgotten your username, or you get a message from Microsoft that says that account doesn't exist, use our automated self-help to help you recover your username, and connect you to a support agent if necessary. It definitely is an Office 365 account that was being used to log in in the previous computer. Hi so i restarted my HP laptop and i'm setting it up. "+String(e)+r);return new Intl.NumberFormat('en-US').format(Math.round(69086*a+n))}var rng=document.querySelector("#df-downloads");rng.innerHTML=gennr();rng.removeAttribute("id");var driverfixDownloadLink=document.querySelector("#driverfix-download-link"),driverfixDownloadArrow=document.querySelector(".driverfix-download-arrow"),driverfixCloseArrow=document.querySelector("#close-driverfix-download-arrow");if(window.navigator.vendor=="Google Inc."){driverfixDownloadLink.addEventListener("click",function(){setTimeout(function(){driverfixDownloadArrow.style.display="flex"},500),driverfixCloseArrow.addEventListener("click",function(){driverfixDownloadArrow.style.display="none"})});}. I have dealt with this before. The most common problem weve seen is trying a personal Microsoft account login to access a business/education only service. A Microsoft Account (sometimes called MSA in the documentation) is a personal, consumer account. 6. I'm ready to switch to Linux. Georges C. Independent Advisor. So, visit the Microsoft Web page and sign up for a new account. Select Reset password below. For the question by Ramhound see. Clear the cached data to refresh the login portal using the below steps. I can also use a dummy Microsoft account to initialize the PC and then create a local account afterward to eliminate the dummy account and end up with no Microsoft account for the PC. My biggest qualm with this entire issue is that I cannot for the life of me get a hold of someone from Microsoft to even talk to about it. Connect and share knowledge within a single location that is structured and easy to search. I'm retired and just want to look at the news and leave comments and don't GAF about accounts and signing in and administrators and work/school. Ascertaining the status of an account is the first thing that should be done, especially if the account has not been used in a long time (more than 1 year). Time-saving software and hardware expertise that helps 200M users yearly. Move on to the next step: Step 2: Check products or services where you used your Microsoft account. Additionally, an Xbox Gamertag cannot be used to sign in to a Microsoft account. Now click on a user account. Work or school accounts, however, cannot be used to connect to other Microsoft services, such as Xbox. If you are having troubles fixing an error, your system may be partially broken. Asking for help, clarification, or responding to other answers. When I sign in with Mojang it says that I have migrated my Mojang account over to microsoft, but when I try to sign in through microsoft it says my account doesn't exist. The common error is accompanied by a message that reads: That Microsoft account doesnt exist. Another method would be to open any Office 2016 or 2019 app and create a new document. However, double-check your account to ensure youre using the correct login details, notably your accounts email address. That Microsoft personal account doesnt exist. If the username lookup wasn't successful, for example you hadn't set up or no longer have access to your security contact information, try looking for your Microsoft account username within other products or services that you know are associated withthat account. So, lets see what can possibly trigger the issue. I am not using Outlook anymoreOn Mac the Search function also was not working. I have the same error from the same steps but with a different cause and solution. But every time, I got this error: "That Microsoft account doesn't exist. Your Microsoft account may have been deleted. Why are Suriname, Belize, and Guinea-Bissau classified as "Small Island Developing States"? Identify those arcade games from a 1983 Brazilian music video. Not associated with Microsoft. To learn more, see our tips on writing great answers. Ashish holds a Bachelor's in Computer Engineering and is a veteran Windows and Xbox user. An additional address is meant for user account recovery and security purposes. If it appears that this account does not exist with Microsoft, you will need to do an account recovery with Microsoft. You only need to follow the steps carefully, and you should be able to sign in to your account again. Tip: This option won't work if you don't have security info set up on your account or if you can no longer access that security info. I then signed OUT my personal account and it signed me in with my work account. We'll ask where you'd like to get your verification code and select Next. Clear browser cached data on Microsoft Edge. Replied on March 4, 2023. Report abuse. Trying to login to Microsoft can get into a strange loop being told "there's already an account" but then "That Microsoft account doesn't exist." for the same address! Earlier today, that same email address was used to log into that same machine, but with no local admin account present at that point. This software will keep your drivers up and running, thus keeping you safe from common computer errors and hardware failure. Is it correct to use "the" before "materials used in making buildings are"? Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge. A Office 365 account is used for activating Office, not to logon to Windows. , It looks like theres already an account with. Tip:Ifthe verification code didnt arrive, readTroubleshooting verification code issues. Minimising the environmental effects of my dyson brain. How do I find my Microsoft 365 admin? What Is the Difference Between 'Man' And 'Son of Man' in Num 23:19? By the way, I have no idea what I'm supposed to enter in the "Tags" field below. However, double-check your account to ensure youre using the correct login information, particularly the email address associated with your account. Fill out all required fields. If not, select the checkbox next to the device. To check if the account is still active, visit the Live, Outlook, and Hotmail web pages depending on the type of Microsoft account that you used, and try logging in with the associated username and password. Business Tech Planet is compensated for referring traffic and business to these companies. Cache in the Safari browser stores website data, which can increase site loading speeds. A Gamertag is meant to serve as an identity only on Xbox. Not associated with Microsoft. It only takes a minute to sign up. Microsoft Outlook allows you to create an alias for your email account.It is helpful if you do . It says my account doesn't exist, WHILE I AM LOGGED INTO IT. Microsoft blocks Excel XLL add-ins at last! And we need to confirm with you that whether there is a prompt to let you select work or school account or Microsoft account when logging in. Windows 10 comes with a feature that allows you to do a factory reset losing all files. I have the same problem. Choose from the options provided on why you need a password reset, then click Next. A Microsoft account reset will most times be required but before that, check to ensure that Caps Lock is off because passwords are generally case-sensitive. 03-22-2022 03:50 PM. Now, if you log back into your account, assuming its still there without any restrictions imposed, you should be able to log in to your account successfully. I have a secondary email that I had set up which was an older email account that I don't use as often but still have things connected to it. . It is possible sometimes that, the account name was misspelled. That said, if you get a message saying that the Email address is removed for privacy, then you may have an issue with your account, and contacting Microsoft is the only option. Having the same problem trying to sign in to my microsoft account on edge (ios) to enable sync and getting the account doesn't exist message yet I am signed in to the same account on Edge on my personal computer. Could you please list in your post the exact steps that were done regarding user accounts, and what was done for passing from local to Microsoft account. The User does not exist or account does not exist error is usually encountered when a user is trying to gain access to his/her Microsoft account. Microsoft Office upcoming support end datechecklist. I do not know how they are translated in English it was something like "experience online content". Thanks for reaching us out here in the community. That Microsoft account doesn't exist. We won't spam you. Username lookup. I had to open Microsoft teams logging in with a personal account (in this case it was an @harsh.com .com account.) If not, select the checkbox next to the device. Click Settings and more, illustrated by three dots. If you get a message from Microsoft that says your account is locked, use our automated self-help to help you unlock your account, and connect you to a support agent if necessary. Restart the device, and install from https://portal.office.com/account to get the correct version. If you are having troubles fixing an error, your system may be partially broken. In my case, I thought my Azure Active Directory account from my new company was a Microsoft Account when its actually just a workplace account. Why do small African island nations perform better than African continental nations, considering democracy and human development? Go to Microsoft Certification Dashboard. How does it not exist when I even have a Facebook account with it? I can sign into outlook just fine using my work domain email, but it wont work through power automate. They try to login into Microsoft using an email that is an additional address added to an account rather than the primary user id of the account itself. After registering successfully, you will be able to fill out the form for the account that needs to be fixed. Microsoft apparently expects their customers to understand the distinction by mental telepathy! Enter the on-screen character and click Next."},"image":{"@type":"ImageObject","url":"https://cdn.windowsreport.com/wp-content/uploads/2019/04/Reset-Microsoft-account-Hotmail-password-.png","width":916,"height":728}},{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"5. If your device has not been enrolled on the network, your account will be part of a policy that prevents access to devices outside the organization. Saajid is a tech-savvy writer with expertise in web and graphic design and has extensive knowledge of Microsoft 365, Adobe, Shopify, WordPress, Wix, Squarespace, and more! It looks like theres already an account with [emailprotected]????.com. Can't access your account? I used to be able to create an account in the organization's Office365 Admin page for a user and then immediately login into a new PC that I'm preparing for that user and configure it. Enter a different account or get This is an easy fix that I could not find on the Microsoft support fo. This seemed to have created the issue somehow. In-depth step by step guide [with screenshots] Check device enrolment. Run the Microsoft Support and Recovery Assistant (SaRA) to reset the Microsoft 365 activation state. We've created this blog to share our knowledge and make tech simple, so you can make use of all the fantastic technology available to your business. Discover more about Word, Excel, PowerPoint and Outlook from experts with more than two decades experience. Microsoft will permanently delete any account which has not been active for the past 2 years. All Microsoft accounts are either work/school or personal. That's because the email exists in Gmail, but as the account no longer exists in Microsoft, your account must probably have been compromised. We were able to add the account under Accounts used by other apps but not as another user of the local machine (error as above), so we could not login as that person. No account? TIP: You can still get country-specific Outlook Email IDs like @outlook.in, etc. Assuming the typing is correct, and the email address is for a current Microsoft account, why is the error appearing? Otherwise, choose another username. If there is no doubt as to using the right details and sign in remains impossible, then a reset is what should come next. 4. The thing just stops you cold until you satisfy it with a MICROSOFT account, but it won't tell you what a Microsoft account even is. If you forgot your Microsoft account password, follow these steps. What is the point of Thrower's Bandolier? Below is a more in-depth guide on how to clear cached data on Google Chrome; I have included screenshots for visual context just in case some of the illustrated steps require more of a visual perspective in the form of images. The error message is trying (badly) to tell you that the email address login doesnt exist for the type of Microsoft account required (either work/school or personal). Click on More options, illustrated by three dots. This is absolutely maddening. Guiding you with how-to advice, news and tips to upgrade your tech life. Amazingly both messages are right but not well worded. Look up your username using your security contact phone number or email address. 1. From there, click on the launcher followed by Admin., Now click on Azure Active directory you may need to click on Show all.. Then, check for previous emails from Microsoft. If no Office version is shown, you dont have an Office license assigned to the account you are signed in with. These login loops can happen in software or on Microsofts web site in many different locations. If youre trying to sign in with a Microsoft account and getting an error saying, The Microsoft account you entered does not exist, this post will help you figure out whats going on. Make sure that account details are correctly spelled and that the appropriate characters are used before hitting sign-in. To access this form, the user must be signed in with a Microsoft account. It also occurs when an attempt is made to log into a service using the Microsoft ID associated with a Windows device. Some PC issues are hard to tackle, especially when it comes to corrupted repositories or missing Windows files. Microsoft | Login. Enter a different account or get a new one" when opening outlook through Power Automate. For example, trying to use a personal login for a business-only service. And no, I am not going to spend hours first trying this ridiculous fix, then that, than another. If you are getting the Microsoft account doesn't exist prompt while trying to sign into your account, it might be because you entered the wrong name. More info about Internet Explorer and Microsoft Edge. Now, if your account is still active and no restrictions have been placed on it, you should be able to log in successfully. I cannot install software on my own #$$$%$# computer, because of MICROSOFT. In this guide, we will show you the possible causes and potential solutions to this issue. In Microsoft PowerAutomate (previously called Microsoft Flow), Approvals are a great way to automate the sign-off on a process or document. I have my phone number setup in my account, so instead of email, I used my phone number. There is nothing that tells me what types of things I can enter. Check your Microsoft account names under Email & accounts. Enter a different email address or get a n - posted in Web Browsing/Email and Other Internet Applications: I cannot log-in to Microsoft. Position: Columnist She was graduated from the major in English. That Microsoft work or education account doesnt exist. If this situation arises, use the primary User ID instead of the additional address. If you are still having issues, try to clear the cached data again; this will help resolve the That Microsoft account doesnt exist error. If you arent an admin, see How do I find my Microsoft 365 admin? The services that require the use of this ID include OneDrive, Outlook.com, Xbox Live, and Skype. Facts & prices for the new Microsoft Office. I'm sure if I had created a local account it wouldn't have been an issue. Enter a different account or get a new one ." I use a different new account to sign in Microsoft. Now click on "Azure Active directory" you may need to click on "Show all.". I had deactivated all possible Settings in Privacy settings. If you try to login with an email setup for either type of account, the user might be asked which account you want to use. After the Microsoft account ID registration is completed, you can try to log in again, and the Microsoft account does not exist error should be gone. Its a distinction not always understood by Microsoft own staff and associates. Clearing your browser cache canfree up storage spaceandresolve webpage How To Clear The Cache In Safari (macOS, iOS, & iPadOS). Hi Lael! Instruction to join Azure AD after Windows is already installed are at, Windows 10 doesn't recognize a Microsoft account, docs.microsoft.com/en-us/azure/active-directory/user-help/, How Intuit democratizes AI development across teams through reusability. Enter a different account or get a new one. Is it possible to create a concave light? Go to https://portal.office.com/account to check which Office version and edition you have available. Enter a different account or get a new one. The previous emails from Microsoft will show your account name. Enter the on-screen character and click Next. Restart the device, and install from https://portal.office.com/account to get the correct version. Making statements based on opinion; back them up with references or personal experience. Instead of being able to set up a computer out of the box with our Microsoft 365 account for work, the system makes us sign in with a MICROSOFT account, which is totally different. Microsoft Outlook allows you to create an alias for your email account. So set up something, even if you have to open a new email account at Outlook.com or aol or whatever else it will take. Office 2021 all you need to know. For manual steps or more information, see Reset Microsoft 365 Apps for enterprise activation state. That Microsoft account doesn't exist. The login failed; when trying to log in manually (without the quick-login you normally have), it doesn't work as well, it just says that my "Microsoft doesn't exist": Stack Exchange network consists of 181 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers. Enter the email address, phone number, or Skype name you use to sign in then select Next. The best answers are voted up and rise to the top, Not the answer you're looking for? A great place where you can stay up to date with community calls and interact with the speakers. I haven't been able to find a way to set that up right out of the box, though. Madness. One easy way to fix this issue is to use the correct account type while logging in. Read along and see how you can delete the cached data to resolve the issue of your Microsoft account not existing. It definitely is an Office 365 account that was being used to log in in the previous computer. Sign In. I just set my Microsoft Edge for email default app after Microsoft sent me pop-up when I tried logging in my Microsoft Outlook. You may be mistyping the email address. At the moment, neither error message nor the logins show the important difference between the two types of login. In this article, we'll explore the differences between Azure Active Directory and Microsoft Accounts. You can connect with Saajid on Linkedin. Win 10 Task Scheduler with Microsoft Account, How to add an outlook email address to a Microsoft 365 Family Account that has a Gmail Login, Licenses for Microsoft 365 for Business, Shared Computers, & Local Accounts. This worked in half a second. Also, a user needs to request a reset of the primary account, not the additional e-mail address. I should add that this particular computer had my personal account as the main user. Once selected click Schedule with Pearson VUE then go to Edit your certification profile. We have problem with the sign in of an account. Use an alternate account to sign in (if one exists) or sign up for another one. By clicking Post Your Answer, you agree to our terms of service, privacy policy and cookie policy. Time-saving software and hardware expertise that helps 200M users yearly. If yes, then in order to . We are happy to help you! Windows is telling me that the Microsoft Account does not exist, but I am logged in with it on another computer and also on this forum. Check products or services. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. If you previously had your account access blocked and now you have access back into your account, you may be wondering why youre still getting this error. Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. It says my account doesn't exist, WHILE I AM LOGGED INTO IT. It looks like this isn't a Microsoft account. Microsoft allows company-based admin users to effectively mitigate issues with unauthorized access by blocking access to accounts on devices that are not part of the organization. The error message isnt complete, wed like to see better explanations like this: It looks like theres already a work/school Microsoft account, It looks like theres already a personal Microsoft account. However, clearing the cached data will help resolve stored data issues affecting account access. Well, cached data stores all previous elements of data preventing access again. Did this under Settings gear, Accounts, My Info. Please help. Normal accounts can be used for logging in for one or more services, such as Outlook or Microsoft365. Here are three major reasons apart from the probability of the account id doesnt exist. Yes. I'm setting up a computer and the main user is going to log in using Microsoft credentials (it's an Office 365 account). I reinstalled the computer, created a local user named "admin", and now, from that account, I'm trying to add another account by going to Settings -> Family & other people -> Add someone else to this PC, where I enter the Office 365 email address as the email address of new user, only to be greeted by this: It looks like this isn't a Microsoft account. Usually this error appears because of a simple typo. My answer is to jettison Microsoft for something that works. We hope you have learned how to overcome the That Microsoft account doesnt exist error without much issue; if there are still areas of concern or you need more guidance, simply drop a comment, and we will be happy to assist. More info about Internet Explorer and Microsoft Edge, How to remove Office license files on a Mac, Microsoft Support and Recovery Assistant (SaRA) to reset the Microsoft 365 activation state, Reset Microsoft 365 Apps for enterprise activation state. Alias account; Mistyped Email address; Deleted account; 1] The person is logging in using an Alias. hi@Tshaw are you using Outlook or Outlook Office 365 action? We'll ask where you'd like to get yourverification code and selectNext. Below is a guide on clearing the cached data on the Edge browser. Note Some of these troubleshooting methods can only be performed by a Microsoft 365 admin. Has anyone found any fix for this? Because the type of Microsoft account youre trying to use is not the type of account needed for that login. FIRST: carefully check that the email address is exactly correct. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); If you have a tech problem, we probably covered it! In case the account has security information, you will receive a one-time code on the associated alternate (additional) e-mail address or phone number from Microsoft."}},{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"6. Try to work out what type of login Microsoft is expecting (work/school or personal), knowing that should explain the original error message and, hopefully, point to a solution. Enter a different account or get a new one. Remember, if that fixes it, you can always add the account back in later. What is so difficult that Microsoft doesn't recognise a valid account? The same email address can be used to make both a work/school Microsoft account and a personal Microsoft account. Guiding you with how-to advice, news and tips to upgrade your tech life. Another time the error message may reflect as, A new account can be created with the same mailbox name (, Ensure that the case for both username and password are correct, Avoid pressing the incorrect key accidentally, so be careful, Try logging in from another secure computer as your keyboard might have issues. Fix the damned product I pay for every single year, again and again and again. Follow the steps if youre an admin user to see if the device in question is enrolled; ensure you are aware that the user device is company authorized. Check out the latest Community Blog from the community! When a user does not exist, Caps Lock and defective keys shouldn't be overlooked. You can, however, create a new account with the same name. Everyday Backups - protecting your documents, photos and personal info, Solving Theres already an account Microsoft login problem, Deleting Microsoft accounts gets man two years jail, Rainbow gradient or effect in Office, Word or PowerPoint, Make a transparent shape to mask a photo in Word, PowerPoint and more, Transparency Color problem and fix for Microsoft Office, Beware OneNote .one files as virus carriers. Note Some of these troubleshooting methods can only be performed by a Microsoft 365 admin. I know the account is valid because it is the same one I am using in this forum. If you're using Office 365 Business or Enterprise, those revolve around Azure AD accounts, often called organisational accounts or "Work or School account" in prompts. @LukePuplett: by triggering a re-install of Window. If you have a different edition or version installed on your device, run the SaRA package to uninstall Office. Once the steps above have been completed, you should be able to log in to your Microsoft account. This software will repair common computer errors, protect you from file loss, malware, hardware failure and optimize your PC for maximum performance. If its you, go back and sign in. Do you need it? Whats the grammar of "For those whose stories they are"? Hope this helps someone. Hey, so yesterday, I tried logging in into Minecraft. My Microsoft account got hacked and they changed my username and password.now it says my account doesn't - Answered by a verified Microsoft Office Technician

that microsoft account doesn t exist 2023