This means its available on the default VLAN that the devices look for, as well as the custom management VLAN. Like Jeff I have spent days trying to get this setup with unifi switches and AP and a pfSense firewall. thx. It's just a consideration that needs to be taken in to account when updating the infrastructure. Once I turned it off and restarted everything it was good and back to normal. In particular: Are there any This subreddit is here to provide unofficial technical support to people who use or want to dive into the world of Ubiquiti products. This is an unofficial community-led place to discuss all of Ubiquiti's products, such as the EdgeRouter, UniFi, AirFiber, etc. Or just to hide your identity on the internet. Returns a list of all RADIUS users, name, password, 24 digit user id, and 24 digit site id. Is there a way i can do that please help. If it was a failed upgrade, you should be able to reset it and restore a backup to get it to the state it was in prior. Are you using the PoE injectors or PoE switch? Don't know why, I just know it worked. Some does it disconnects a lot, some days not at all. Clients: View all connected wired and wireless clients, and adjust settings for them. I just chose DNS because it's easy and my Sophos UTM has a built in DNS server that I use for subnets/VLANs that I don't want or have servers on. In my environment on untagged VLAN 1 as well as my custom management VLAN, you can open a browser and type in unifi and it will resolve and connect to the UniFi controller. My setup: UDMPro, KPN fiber, iPhone XS, KPN 4G. reassociate, hopefully finding a closer AP. All UniFi Access Points (APs), cameras, phones, and other devices are designed to make the adoption process as simple as possible. In UniFi Video webUI, navigate to the Cameras section, and click on the corresponding camera to open the configuration pane. I tried but WiFiman/Teleport does not deliver a working connection without a WiFi connection. So to be clear, get everything setup on the untagged network, then transfer the controller to the management tagged VLAN? The setup is not that complex at all. Its been very frustrating, definitely making me think of switching networking gear. This in turn leads to problems, when the CloudKey is updating the switch it is directly connected to and get`s itself "out of the game". Uses the JSON interface on port 8443 (HTTPS) to communicate with a UniFi The one with Channel 11 shows it is using that channel.The one Configured for Channel 1 Give an error: Channel 1 Was configured but Channel 11 is used. The client has out-grown their WIFI Network, this increase in demand had been causing unneeded stress on their entire infrastructure. Furthermore this way, I also don't need static dns entries or DHCP 43. I'm excited to be here, and hope to be able to contribute. You signed in with another tab or window. So my questions is, why do you then still need vlan1 as well as routing on your firewall between VLAN1 and VLAN2 (or whatever your management vlan is)? Same issue here, girl friend is complaining that we need to go back to linksys. The only traffic that is allowed to be routed to the untagged provisioning VLAN 1 is traffic destined for the UniFi controller, and only the ports that are required for provisioning. If you havent already been descriptive in your post, please take the time to edit it and add as many useful details as you can. My devices have stayed connected to the controller for several days and are working great. I've never actually been asked this, so I just came up with that, I'm not quite sure if it's best practice nor not. Can a new 2.4 client join the WiFi while the problem is occurring? I added a "LocalAdmin" -- but didn't set the type to admin. Keep in mind that the link expires after 24 hours. It doesn't matter if the client is an ESP8266, a Sonoff switch, an iPhone or a FireStick TV, clients disconnect then immediately connect after 20 minutes. Dont work here Even a dumb PoE switch would potentially solve the problem. Il check the IPV6 option. To start with: Use channels 1,6,11 to avoid frequency overlap. Many Git commands accept both tag and branch names, so creating this branch may cause unexpected behavior. Posted by B0NK3RS on Jan 21st, 2019 at 11:26 PM. I wonder about a hardware issue. Please put all off topic and picture posts in the weekly off topic thread that is stickied to the top of the subreddit. Are the devices on a different network (eg, a different building served by a different ISP)? If I'm just browsing or streaming i don't notice it. This is because it cant contact the controller after it changes its default management VLAN to the new one you specified. Select the Manage tab and click Unmanage to expand the section. Roughly how many 2.4 clients are connected at the same time? UniFi Teleport is a great way to easily set up and make a VPN connection through/to your home network. And what are the pros and cons vs cloud based. You need to hear this. I am facing the same issues since i changed my UAP-PRO to new UAP-6lite. Update a RADIUS user to this new username and password. I hope this post was helpful, as it was an annoying issue seeing my access points sporadically disconnect from my controller. Try again. I do the routing on a Sophos UTM which has multiple (virtual) adapters sitting on each different subnet/VLAN. I don't claim to be an expert, but here are some thoughts: Shouldn't have anything to do with the switch switch doesn't know or care if a client is 2.4G or 5G. I decided to let MS install the 22H2 build. A step by step would really be helpful. Yeah, I don't see the UAP-AC-Pro listed as EOL either. What are some of the best ones? See also the scripts unifi-ls-clients and unifi-low-rssi-reconnect for more It should have a .unf extension for later restore. Ubiquiti Support and Help Center . then be used to restore a controller on another machine. About a month ago, they started having wireless disconnections on maybe 1 or 2 laptops a day. Turned off all but one SSID, the IoT network with no internet access, or access to any other network segment. is that possible to use this teleport vpn over windows client ? I'm not convinced that the issue is resolved, but I'll accept @dbeato's answer as the "Best answer" and just move on until I have the time and resources to dig deeper and resolve the issue. and when reading about the provisioning part of unifi I felt like this could become complicated. On Wi-Fi its working. In 7.1.61 the Override Inform Host setting is in Settings > System. When you attach a new device, and the networks are routable, the unifi switch or AP will connect, allow provisioning, and when you move it it to your destination VLAN should continue to be available. These channels are only recommended in areas that do not encounter these external radar events. To continue this discussion, please ask a new question. Cheers. Then from there, configure your DHCP/DNS to use that as the domain for IPs issues, DNS records, etc. and was challenged. With 5G are you using DFS channels or do you have them broken out. If all 2.4 clients on both AP's drop at the same time, that would seem to eliminate a flaky AP. The clients don't disconnect simultaneously, but disconnect after 20 minutes of being seen by the AP LITE. UniFi - Device Adoption. Thanks everyone. You can enable remote access in UniFi OS under Settings > System. Perform all pull requests against the development branch. Press J to jump to the feed. I plugged in a brand new 8 port switch into the dedicated VLAN2 access port and immediately the switch showed up in unifi controller and I could adopt it. So, first interaction here, so if more is needed, or if I am doing something wrong, I am open to suggestions or guidance with forum ettiquette. mac-- the MAC address of the client to disconnect. Not reachable means the webinterface. Does that mean IOT and Guest VLANs? However, I now have a new MacBook 16 inch and it doesnt appear to be happening to it. Never had problems before? And yes, provisioning is all automatic, no SSHing needed. This really is an interesting issue. A step by step guide is hard to create, since everyone's configuration is different not only because of their unique setup, but also because they won't be using the exact same hardware. The clients have been rock solid for a few weeks without random or interval based drop offs. Opens a new window, I made the change as well and will monitor. would Randomly disconnect at the same time. We have a client using Unfi APs. Shucks. proper disappointing. Hi Team, Operations will raise unifi.controller.APIError on obvious You can also subscribe without commenting. Great article, I've just built a largish (15 VLANS) network using UniF and Fortinet, first time using both products for a ground up build. Useful when the connection is of bad quality to force a rescan. The Cloud key is the one, who is resonsible for updating a device and in addition to that, spreading the configurations. Delete a RADIUS user. If you want to create a VPN connection from your Windows device to your home network, then make sure that you read this article. First I was updating the CloudKey. controller Press question mark to learn the rest of the keyboard shortcuts. This subreddit is here to provide unofficial technical support to people who use or want to dive into the world of Ubiquiti products. And version 2.4.0 or later for the Dream Router and Dream Machine Pro SE. Please read and understand the rules in the sidebar, as posts and comments that violate them will be removed. Turned off 5G to force everything onto 2G. This leads me to believe the issue isn't a client issue, but an AP or Unifi Controller issue. I wanted to know if i can remote access this machine and switch between os or while rebooting the system I can select the specific os. Thanks. Maybe, gear with a real support system other than forums? See also the scripts unifi-ls-clients and unifi-low-rssi-reconnect for more examples of how to use the API. To continue this discussion, please ask a new question. LazyAdmin.nl also participates in affiliate programs with Microsoft, Flexoffers, CJ, and other sites. I had to remove the machine from the domain Before doing that . I found out the following. When you say " you just need to make all subnets routable" - can you be clearer. Powers On the given port on the Switch identified by the given MAC Address. We recommend using a UniFi OS Console for the simplest, most streamlined adoption process. I was also wondering how to make adoption/discovery much smoother, and this article seems to be the answer. Since the unit is being powered by PoE, was it gracefully shutdown before the switch restarted (and possibly restarted the cloud key)? wireless. Can take the following parameters: Periodically checks all clients for low SNR values, and disconnects those who For example on a few of the Android devices, the devices get stuck in a 'Obtaining IP address / connecting to network' loop. ubiquiti networks By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Privacy Policy. On the iOS UniFi Network app: Settings>More>Insights>tap whatever is listed at the top-centre of the screen>Known Clients>Filter>timeframe All, type Wireless. maybe I misunderstood the concept of provisioning with unifi. Gets the current state & configuration of the given device based on its MAC Address. This happens all the time, what happens is the disconnection of the AP and the controller. To check the version of your console you can simply open your UniFi OS Console, and find the version on the dashboard below your console name in the top left corner. Turning on arp proxy for my IoT network cleared all of the problems. Glad to hear if the post helped! By the way, I have another blog post covering the best adoption methods for UniFi, check it out here: The Best UniFi Device Adoption Method. I connected my laptop into the switch via ethernet and browsed over to the Cloud Key admin interface. And as, So you've purchased some Ubiquiti UniFi hardware You have configured it, possibly even changed your, When using VMware vSphere, you may notice vCenter OVF Import and Datastore File Access Issues, when performing various tasks with OVF Imports, as well as uploading and/or downloading files from Read More, When attempting to log in to your VMware vCenter using the HPE Simplivity Upgrade Manager to perform an upgrade on your Simplivity Infrastructure, the login may fail with Access Denied, Read More, When using VMware vSAN 7.0 Update 3 (7U3) and using the graceful shutdown (and restart) of your entire vSAN cluster, you may experience an issue resulting with all VMs inaccessible Read More, Today I want to talk about Memory Deduplication on ESXi with Transparent Page Sharing (TPS). HP 1810-24G with VLAN 1 (Default) for all DATA \ AP, VLAN 600 for all Telephony. Both AP's does it at the same time, but all the 5GHz clients stay connected.This is the current Firmware, with some extra detailed copied from the controller.