Im praying one day there will be a law suit against them. We are rather disgusted with Sunset and would like to chat with any/all about this. Each of its hotels has its own unique style and provides guests with an unforgettable vacation experience. But there is one site that seems to know where they are all the time, namely their collection agency, Resort Management International. they will admit that trading your private residency with someone else costs $189 each time. We never would have dreamed that the deadline to cancel would be before our 7 day vacation was even over. There have been a few lawsuits Sunset Group has been involved in. In some cases, your timeshare developer may offer an official exit program. Some things that can help you tell if a company is reputable and not trying to scam you are as follows: We only suggest companies that use escrow, so you dont have to pay them until theyve successfully helped you get out of your timeshare. The second most common complaint is that Sunset Group uses high-pressure sales tactics. Some of them even claim that they can assist you with canceling your timeshare no matter what the case may be. They tell you lies to make you buy their packages. Reading further into the many pages of documents that we had signed off on we find out that the plan had to be cancelled within 5 business days. Can You Get Rid of an Occidental Allegro Timeshare? Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are as essential for the working of basic functionalities of the website. I wish I had done some research about them. They refused. We are seeking an immediate cancellation of our membership, and an immediate refund of all monies paid, for the following reasons: Filing a dispute claim is also helpful especially if you have proof that you cancelled your contract within the 5 days time frame . We kept telling them that we had some place to go and were late and we needed to leave. Cant wait for a law suit. Our primary problems are: I politely declined the offer. to justify the additional $480 added to the $9, 815.00 balance. We also use third-party cookies that help us analyze and understand how you use this website. That proved to me they were lying about the value of the "product". This effectively nullifies the contract. BIG MISTAKE! in our case we were threatened with original contract items to be removed by Sunset head office if we did not buy into the real estate group of the resort. We did continue our vacation and had a great time in Cancun. the May 17 charge, in an email dated Sat. The last thing you want is to hand over your hard-earned money to a scammer. Two of the biggest warning signs are if a company asks for payment upfront, or if they cold-call potential customers. We liked going out & trying different restaurants. 1. If there is an Action Lawsuit going on some one please contact me thank you. After all, they claimed it only went up in value and I was willing to agree in-writing to sell it back to them AT-COST if I ever decided I didn't want it. Consulting. As weve stated, most timeshare companies do have exit programs set upits in their best interest to help you cancel so that you dont end up filing a lawsuit or writing negative reviews online. For other owners who have a timeshare with a different company, the good news is most developers do offer an exit program of their own. You can find these complaints online on different forums and review websites. By providing my contact information and clicking submit, I am giving MyTimeshareExitReviews.com and its partners permission to contact me about this and other future offers using the information provided. NEVER again, I feel sorry for the people who end up falling for the Royal Elite Timeshare trap. I did hire a lawyer cost around $4000.00 he sent letters to the agency with little response. We couldn't extend a stay (at our cost) ouside of the proscribed 7 days. They gave us 4 of those worthless vouchers for Sandos resorts which are also worthless. I said "I said mail, not phone, not fax, and not email". They request upfront fees for their services from the get-go. Unfortunately, we couldnt find anything on the internet about an active lawsuit against the Sunset Group. Sunset World/Pura Vida Lifestyles Premier Cancun Vacations, Cancun Travel Unlimited,Sunset Group, PURA VIDA, club sunset cancun, sunset group, sunset royal Enticing people to buy a ripoff vacation packages, took my money $1625.00 for a membership, can't even access the website PURAVIDALifestyles, took upon themselves to terminate my membership . Our experience was similar: I am so furious right now AND IT SPOILS ALL THE 15 YEARS OF GOING TO SUNSET FISHERMEN! On the off chance that youre reluctant about a venture an open door, do some exploration prior to settling on a choice. We review timeshare exit companies and help timeshare owners find the best exit company for their situation. These claims charge that the organization utilizes tricky sales tactics, distorted the details of the timeshare understanding. My fianc and I are well educated individuals and are absolutely sick at ourselves for getting suckered into this whole deal. But they lied about everything. Travel & Vacations. Class action lawsuits are designed to bring a large group of people together who are victims of the same injustice. Sunset Solutions Group Response Apr 23, 2020. www.sunsetscam.com In terms of why its so hard to locate a timeshare exit program, class action lawsuits are one cause. Always do your own due diligence and research any company youre considering doing business with. The family-owned Sunset Group operates timeshares in Mexico, with properties centrally located in Cancun and Riviera Maya. Other than flying over and disrupting their sales with leaflets to potential suckers like us. At the bottom of our most recent maintenance invoice (doubled for updating property) purposes, there is a statement: "would you like to stop paying maintenance fees? As we mentioned countless times before, escrow can be very beneficial. The lawyer says most of the time it just disappears after they ding your credit. Another thing to keep in mind is that anything that sounds too good to be true probably is. For example, on Consumer Affairs, Sunset Group has a 1.5-star rating with nearly 200 reviews. These companies specialize in helping people just like you get out of their timeshare contracts. Same issues here, please let me know if you found solutions or atty, or any lawsuit. If youre set on going the DIY route, know that it will likely be a long and difficult process. When I asked who is really the travel agency that I am paying to, they were vague about it. Many customers on different message boards, that were unsatisfied with Sunset Groupsuch as ComplaintsBoard and RedWeekwere approached by a timeshare exit company called Mexican Timeshare Solutions. They are refusing of course, luckily my credit card company is standing by me right now and have pulled payment back. www.sunsetscam.com If there is somesort of class action please count me in. When I get back to USA, another man from their company called me and asking the reason of my cancellation and said that the refund will be delayed because the reason of cancellation is personal and has nothing to do with them. They can contact you with the name of "Marketing for Sunset Group" or "m4sunset" and promise you the all the best of Cancun. . Sunset Group refuses to comply with Mexican law and refund my money, in January 2023 I stayed at one of their resorts (Ocean Spa Resort, Cancun) as part of our vacation deal we had to go to a sales presentation at one of their nicer resorts. By not allowing us to exercise our rights to cancel our contract within the time period set by Mexican law, Jose Luis Hernandez, Patricio Muldowney, Alvaro Cardena, Rosalie Silva, Jennifer Snyder, and other participating members of the Sales, Marketing, Management, and Legal staff employed by Sunset Fishermens violated Mexican law and committed fraud. however we only have 1 contract unsuspecting guests need to be aware of the fact that the resorts are ruthless and when confronted they refuse to respond so you cannot get any further in your complaints. It is sooo frustrating to know that business like these continue to exist and rob others of their hard earned money. Our goal is to make it simpler for you to explore your options. I am sure this will cause them to threaten a law suit and other tactics. How to Get Out of a Sheraton Vistana Timeshare? In reality, all-inclusive is mandatory for usage at all their Cancun locations. The lawsuit claimed that Sunset Group lured people in with promises of a free vacation, only to then try to sell them a timeshare. ComplaintsBoard.com is a leading complaint resolution website on the Internet. FRAUD (charge #1) - Pg. The Judge overseeing this case is EDWARD NICHOLAS. After signing the contract they offered to move us from the place we were staying in Playa into their resort for free to finish off our vacation. We recommend you contact your timeshare developer directly and ask them to help you get out of your contract. He is saying that it is an investment and that you can sell your weeks to the company if you dont use it and they will buy your weeks and then you will earn money from selling your weeks to the company . This person was useless and was very dishonest in her statements to us. Not sure who to start legal proceedings through. This will surely increase the credibility of your complaint. Sunsetworld Resorts, did you find out the other locations of their hotels prior to this? This never happened, so we wrote several additional emails to this firm. We accepted the second option. These cookies do not store any personal information. Sunset World Resorts & Vacation Experiences - Contract, Sunset World Resorts & Vacation Experiences - Membership, Sunset World Resorts & Vacation Experiences - Fraudulent Sales Pitches!!!! After 2 hours on the phone with him and looking at the web site he gave us while he was on the phone; we purchased a trip. What a rip off and that's before considering the "membership fee" which varied but I had them down to $4000 for 10 years. I'll never agree to waste a full day of my vacation with these scammers again. As the caller went on and on about this great deal, I googled them and page after page there were sites, like this, exploiting them for what they are. If your developer doesnt have an exit program, your next step would be to seek out a timeshare exit company. I also sent registered letters immediately just to be sure and cover all angles. Jan 06, 2019 4:36 pm EST. I kept going back and forth with them. I have evidence showing the lies and how Sunset promotes its memberhsip. Same liesA class action is not possible, you would have to sue them in Mexico. They refused to show me these mysterious rules. Refer to ARTICLE 99 - I was scammed by Sunset and would like to recover my USD 3, 000. looking for group to file Everything said was identical, currently arguing with them to cancel the contract. I can't begin to tell what a horrible experience it was. I totally regret this. OMG, this scammers need to be stopped. . The plaintiff is . Business Profile Sunset Solutions Group LLC Collections Agencies Contact Information 200 E Arrowhead Dr Ste 5 Charlotte, NC 28213-6465 Visit Website (980) 938-5562 12 10 complaints closed in. jeannette in Canada, refer to my post to CHELLE E28 RE: Article 99 of FEDERAL CONSUMER PROTECTION Mexico Here are a few different tips to remember so you keep away from comparable scams from here on out: Try not to hire organizations with a poor online presence, particularly if they dont even have their own website. Assuming you have any inquiries or would like assistance getting rid of your Sunset Group timeshare, initiate a Live Chat with one of our representatives. As our team reviewed the website, the first thing we came across is the no up-front fee required . i personally would beg to differ. We hope this article has been helpful. And because of these dissatisfied customers, several lawsuits have been filed against the company alleging breach of contract, fraud, negligence, and deceptive trade practices. The fight over who will operate and manage the historic and publicly funded Sunset Lounge in West Palm Beach landed in a courtroom and a trial Thursday. For example, they may tell you that the resort is about to be sold and if you dont buy a timeshare now, youll never be able to come back. The first offer to purchase was around 68 thousand dollars. http://www.timesharescam.com/, Salesperson promises to buy back the timeshare at a better price should the client ever decide that they no longer want to use it. If there is a lawsuit, let me know guys, I was a victim too. Our mission is to eliminate scams in the timeshare industry. We are also being told that even if we do get approved to cancel that we will not be credited our 25% deposit which is over $3, 500. So, if you listen to these promises, you better go away, is probably that you will become a victim of a Royal Sunset Timeshare. Thanks. A scam is an unlawful plan intended to swindle you out of your cash. I almost got scammed myself. I also almost got scam by Sunset World too . We should have known when she asked for a $40 deposit that would be returned to us upon completion of this presentation that something was up. you paid 22 275, how many weeks and were you non the platimun plan? This took several months to correct. While we were there they started to pressure us about meeting with them - since it was our first trip back - so they can tell us how much the value of our purchased had gone up. I live in Australia. How To Get Out of a Diamond Resorts Timeshare? The initial contact person posted on FB that she is a supervisor in a Cancun Resorts and she wants to sell her vacation. After signing all of the paperwork, they did return to us our $40 deposit that we had paid at the airport as well as the cab fare of $24 that they promised. This enticed us to purchase since we have tried to sell this timeshare in the U.S. with no success. It has now been almost 5 months and I am losing faith they will ever pay me back. Greetings from Earl in Fredericton As a result of this failure, we have not been able to exercise the membership privileges promised to us. We attempted on a number of occasions to work out the issues with Sunset and their only solution was 1) either to continue to pay on the fraudulent contract or 2) to accept a contract cancellation with no refund of our monies already paid to Sunset (neither of those options were acceptable). Thanks. Share this info with your general attorney, the Federal Trade Commsision, the Consulate of Canada and USA in Cancn as well as any government agency that you believe might be interested in putting pressure in the Mexican Government to stop these companies from scamming more honest people. Janet in Vancouver. How To Get Out of a Hilton Grand Vacations Timeshare? Did they finally move on? Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. (By the way when we returned to Fisherman's the next year, no improvements to the property were noticed) We paid our timeshare off and now just see the maintenance fees increasing every year. We only recommend companies with high ratings and strong track records in the industry. There are so many complaints, is a class action lawsuit possible? I was there 2 years ago with a friend.First of all the room where we checked into was full of water and we had to pay extra to upgrade to another room .I signed up for their 1 BEDROOM TIMESHARE with a deposit of $5000. Many dissatisfied customers have shared their bad experiences with the company online, and numerous class action lawsuits have been filed against the company over the years. It does not guarantee any level of quality of the room. I looked at the internet those properties and added up the costs if bought separately as needed. We were being scammed and taken advantage of financially. Marketing 4 Sunset group took advantage of us and I beleive they are taking advantage of thousands of Americans! Despite the fact that Sunset Group timeshare exit scams exist, it is still possible to find a reputable company with a track record of success in freeing consumers from their contracts. I hate those people with a passion. I bought their package and regret it very much. If youre now regretting your purchase, there are a few things you should know. If something in the agreement doesnt seem right, take some time to investigate what the true deal is and if its actually beneficial for you. Peruse the fine print and ensure all that in the agreement lines up with what you consented to prior to offering any cash. I wanted to share this with anyone that might be planning a vacation to Cancun because I do not want you to be a victim as well. On September 5, 2007, we notified Patricio Muldowney, a sales manager at Sunset Fishermens, of our intention to exercise our rights and cancel our contract within the 5 working days provided under Article 56 of Mexican Federal Consumer Protection law. This review was chosen algorithmically as the most valued customer feedback. Regardless of the reputation of the industry, it is possible to find a trustworthy timeshare exit business with a history of liberating customers from their agreements. They got me too. Here are a couple tips that can assist you when selecting an organization that is respectable and will not scam you: The only companies we recommend you work with are the ones that offer escrow, so you dont need to pay them until theyve effectively assisted you with getting rid of your timeshare. I was specifically told I was not buying a timeshare. Or tell them to hold on for a minute and use a cell phone to call your accountant or tax-professional. We are Americas #1 Timeshare Exit Resource and we prioritize timeshare owners. If youre researching timeshare exit companies, you should be aware that there are some red flags to look out for. I would be very interested in a class action lawsuit also. How to Get Rid of Garza Blanca Timeshare ? While Sunset continues to argue their case to illegally keep our money during negotiations with PROFECO, we are continuing to present justification to prove our point of Sunset's failure to uphold the terms of our contract (clauses 12, 13 and 14) and the fraudulent means they have taken to maintain this position. Sunset Group - Royal Fishermam, Playa Del Carmen Mexico BUYER'S BEWARE ! In addition to these serious issues, other problems noted, included: The company has been doing business since 2012, concentrating on cancelling your mortgage balance and timeshare maintenance fees. Sunset Lounge lawsuit heads to court while venue continues to sit empty. Sunset Riviera Maya One of the world's premier ecotourism destinations, Riviera Maya has 80 miles of pristine beaches, world-famous coral reefs and fascinating Mayan treasures. He very nicely said that they would refund my deposit - HOWEVER there was a reactivation fee - to reactivate my old contract at a cost that was more that the upgrade cost. http://www.timesharescam.com/, You know what they say: "If it sounds too good to be true, it probably is" My husband and I were scammed in Cancun with a Royal Elite Timeshare last August. You will speak with two reps who tell you that they are giving a . [email protected]. The plaintiff (or petitioner) notifies the defendant (or respondent) that they have started a court case against them by having them served with a complaint (or petition) and summons. An exit program usually includes some kind of refund or compensation for people who decide to leave the developer. The second most common complaint is that Sunset Group uses high-pressure sales tactics. Try not to permit yourself to be cheated by organizations that lack proof of assisting their clients out of their timeshare contract. My fianc and I looked at each other the entire time wondering why in the world we were doing this. Not the case at all, they worked and worked on prices and packages for hours continuously offering more alcoholic beverages along the way. Please visit this website (specially the video section) to know in detail how these companies operate. YOUR PERSONAL INFORMATION IS SECURE. And every deal included the $1000 per week maintenance fee and $99/perday/person to come to the resort which is no deal considering that is 2x the amount I pay by NOT being a member of the club. Cancun, Quintana ROO Mexico C.P. Has anyone asked for a review and gotten their contract cancelled? Although there are many different types of scams, they all share a common goal: separating YOU from YOUR MONEY. One common complaint against Sunset Group is that they make it very difficult to cancel your membership. Also, they will tell you that you are making an excellent financial investment, and that you can rent or sell your timeshare weeks for a profit. We have the same story as you. Hello If anyone is filing an Action Lawsuit against them please contact me, Thank you. Same here would love to know how to resolve. . If they try to weasel their way out of using one, that should be an immediate cause for concern. She then offered "free tickets" to area attractions (deep sea fishing, theme parks, snorkeling, diving, etc) if we would attend a 90-minute presentation over lunch the following day. If the plaintiff loses the case, no one is compensated. "You get a detailed email after paying for the package, there will be a link where you can make your payment". This dropped to around 38 thousand when we were told they would purchase a U.S. timeshare we had for 30 thousand dollars. http://timesharelegalaction.com/timeshare-attorney/sunset_group_lawsuit.php The tour was nice, then came the HIGH pressure sales pitch. Now there is no mention in any part of the contract of any reactivation fee, "so how could this be legal" I asked and he told me that it was there policy. Absolutely outraged! Im praying one day there will be a law suit against them. Update question - did they finally stop calling? Membership in RCI is extra and you have to pay that yourself if you want to trade any of your time at another resort. politicians or family members who had lost by virtue of a judgment handed down in a proceeding or in whose We received our "free trip" tickets but ended up not even using them because departure times and actual trips were so limited compared to what they showed us at the airport. As a matter of fact, once in a while everything necessary for a scammer to clear out your ledger is these forthright charges. Author of the review. We protect your data. Sunset Group is a family-owned timeshare developer. No such website! We vacationed in Playa Del Carmen in October 2007 and in the process of picking up our rental car, we were asked to attend a no pressure-quick 90-minute seminar at the Sunset Fisherman Resort. You can try to sell your timeshare or give it back to the company, but these are often difficult and time-consuming processes. In one lawsuit, a class-action was filed against Sunset World Resorts & Vacation Experiences, alleging that the company engaged in "bait and switch" tactics. Search. How to Cancel Hyatt Residence Club Timeshare? I wanted to see what they were required to provide to us in the contract. Patients made into prostitutes and sex slaves, bilking insurance companies out of millions Sac_County Iowa Prosecutor Ben Smith pays $750,000 to settle Ripoff Report 1983 civil rights lawsuit.. Federal Judge stops prosecutors abuse of power against ED Magedson Founder of Ripoff Report Ripoff Report Investigates! The presentation was very high-pressured and very distracting. Do not purchase a time share with this company. And after that, the sales agent called me and he said that their legal department will not issue a refund so I need to keep the contract. We trust this article has been useful. We should all boycott that country. It was very overwhelming and confusing. This scammers has to stop. Unfortunately, the stay there started off with a sales pitch to upgrade to this destination. We did not find any evidence of an official exit program with Sunset Group, but most timeshare companies do have such programs set up. Many people believe that these properties are wonderful and perfect for a holiday, but soon realize they made a mistake in purchasing from this company. The contract also says a sale or transfer may take "60 days to a year and even that is not guaranteed." Unfortunately, almost every timeshare exit company promises to do the same thing. They promise you everything and deliver NOTHING! You can imagine that I that point I knew something was wrong with this and I was dealing with cons. If a hurricane destroys the building, there is no required repair or fix. What should we do? Menu. You can learn more by looking up Promotoria Sunset Group Timeshare Owners Lawsuit online. Cancel Timeshare Mortgage and Maintenance Fee? You can explore this all the more effectively by reading past timeshare exit reviews. I wrote them and informed them that they were in breach of our contract - for failure to honor refund policy stated in the contract and for undisclosed or unsubstantiated charges, not mention in contract and for service never received. It does not guarantee you any actual access to a room for any amount of time. How to Cancel Royal Holiday Club Timeshare? This deposit, which we didn't even realize was being applied to a credit card that they apparently opened for us. They fed us a nice lunch, we toured 2 very nice resorts, were served free alcoholic beverages and then it all began. How to Cancel a Mexican Timeshare Contract Legally, How To Cancel a Bluegreen Timeshare Contract, How To Cancel a Grandview Las Vegas Timeshare, How to Cancel a Vacation Village Timeshare Contract, Timeshare Mortgage and Maintenance Fee Cancellation, Timeshare Cancellation Rescission Letter Proposal, How To Cancel A Vidanta Timeshare Contract, Cancel Your RCI and Interval International Membership, How to Get Rid of a Timeshare Without Ruining Credit. Unfortunately, that didnt seem to be enough to satisfy several of Sunset Group Timeshare Owners. This website exists because there are so many scams in the industry, and we wanted to make it easier for you to locate alternatives. I have been trying for months to speak with someone on the phone. But opting out of some of these cookies may have an effect on your browsing experience. Please read and let me know what you think. We would alert against working with companies that have been known to scam individuals. At the end of the day, staying at an all-inclusive private residency 1week that they say I would 'own' would cost $971 maintenance fee + $99/pp/pd x 2 people x 7 days = $2357 not including any trade fees. If youre thinking about purchasing a Sunset Group timeshare, you should be aware of all of these complaints and issues. This is when we knew the postings on the Internet were so very true. http://www.timesharescam.com/timeshare-complaints-resorts-black-list/6-royal-elite-sandos-timeshare-complaints/ Cancel a Hilton Grand Vacations Timeshare? email: [email protected], just got a call from them..there number is [protected] and the manager is named nelson..they were offering an 80% off on my wife for a vacation..good thing my wife is not at home and i'm the one who answered there call..i turned them down telling them that i can't decide yet and i need to talk to my wife..the guy is a filipino..i knew that cause i too am a filipino and he keeps on talking filipino dialect when he knew that i'm from the philippines..when he knew that i can't decide, he abruptly put the phone down..and because i feel bad of what he did, i tried to open my computer to see there website and file a complain on there customer service..but this is what i saw..a lot of complain and soon i realize that good thing i didn't fall for this scam..thank you all for posting this..you did really help a lot..just a simple advice, see more details before you decide..they are good, very good..but too good to be true..(Mr. J from California).
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