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24 Reviews Visit Website. Get the money you worked for today, to spend on what matters to you. I appreciate her help please give her a raise . Borrowers may find themselves taking out a second or third loan because they couldn't pay back the first one on time. Hi Bill, sincerest apologies for the inconvenience. Don't hesitate to reach out to us at [email protected], if you have any concerns in the future. Talk with a financial professional if you're not sure. Creating a Payactiv account is free for all users and contains many free features including bill pay, discounts, financial counseling, and budgeting and savings tools. eToro Review 2023: Is It the Right Trading Platform for You? To resolve your issue, we need your account details. We make money from the interchange rate when you use the Payactiv Visa Card* for online or in-store purchases. Confirm details with the provider you're interested in before making a decision. Payactiv pay advance app isn't available on Finder right now. Using PayActiv is free for many services, including withdrawing funds from a partnered ATM. One of our representatives will be reaching out to you shortly to assist you. Otherwise, it charges these two types of fees: When you request an advance, Payactiv can send the money to your bank account, debit card or a Walmart Money Center. We think it's important for you to understand how we make money. We'd like to turn this around and resolve your issue ASAP. Finder.com is an independent comparison platform and Read 4 more reviews about Payactiv Inc. LM. Customer service rep Zachery Marshall was very polite and patient. I have been using payactiv for almost 3 years now and they never get my hours worked right. Employees love Payactiv because it eliminates the expensive between-paychecks toll of payday loans, bank overdrafts and late fees. The PayActiv app uses secure encryption and transmission technology to protect your data. Have a blessed day. Have a blessed day. No loansyour money, in your hands. Payactiv Customer Success Payactiv 663 views 1 year ago Bridging the Gap to Financial Wellness Payactiv 267 views 1 year ago PayActiv Explainer Video ADP 1.3K views 3 years ago 5 Apps That. Don't hesitate to reach out to us at [email protected], if you have any concerns in the future. We also ensure all reviews are published without moderation. One of our representatives will be reaching out to you shortly to assist you. Sign up for our daily newsletter for the latest financial news and trending topics. If you have questions regarding the Card or such fees, terms, and conditions, you can contact us toll-free at 877-747-5862, 24 hours a day, 7 days a week. Payactiv offers a suite of financial services that include savings and budgeting tools, bill payment and financial-health measurement. Advertiser Disclosure: Many of the offers appearing on this site are from advertisers from which this website receives compensation for being listed here. 2023 Trustpilot, Inc. All rights reserved. If youre struggling to attract and retain talent, revamping your employee benefits package is a great place to start Employers winning the war 2023 Payactiv, Inc. All Rights Reserved. * The Payactiv Visa Prepaid Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. PayActiv earned its 4.7 score from GOBankingRates based on the following features. I hate my job use this company. When possible, please email us your details at [email protected] with App reviews in the subject line. App Store is a service mark of Apple Inc., registered in the U.S. and other countries. Have a blessed day. Verification can help ensure real people write reviews about real companies. The situation was like this, I opened an account Payactiv and went to close my existing old one, my manager at the bank suggested that I transfer the balance from the account to a new bank (send money as a result of closing the account) I agree, convenient! Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Their customer representative dont know anything. Since its inception in 2012, the company has worked with over 1500 organizations and served 2 million+ users to collectively withdraw over $5B in earned wages. 196 Broadway, Suite 200Cambridge, MA 02139, Expert Advice on the Best HRand Recruiting Software. He was kind and patient with me and was able to fix my paycor app issue within minutes. PayActiv is a revolutionary fintech company providing a needed service for many workers who need just a little help getting from paycheck to paycheck. & you guys really need to fix this issue with the app not being up to date & chats closing out & now my earnings chart, isn't trying to show what I made & just stopped after finally popping back up again now trying to stop showing what i madevery frustrating. banks. Live support is available 24/7/365 online or by phone, according to the PayActiv website. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). Immediate access to wages earned today3. Meanwhile, I will be overdrawn due to lack of funds. Prevention Platform. They don't care at all.. don't use payactive..please don't. The money we make helps us give you access to free credit scores and reports and helps us create our other great tools and educational materials. Don't hesitate to reach out to us at [email protected], if you have any concerns in the future. Get live support 247 Live chat Start chat now Call us toll-free 1 (877) 937-6966 For International Customer Service: 1 (510) 404-0525 Check our FAQ for common questions View FAQs We always try our best to do our job well, and your kind words make it all worthwhile. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. He was helpful well mannered and really focused on getting my new card to me as quickly as possible. We update our data regularly, but information can change between updates. We always try our best to do our job well, and your kind words make it all worthwhile. We spend all day researching the ever changing landscape of HR and recruiting software. Transfers to bank accounts and other debit or prepaid cards will be complete within 48 hours, or you can pay a $1.99 fee to receive the money instantly. The Dave mobile banking app is another app that allows cash advances of up to $500 with no credit check required, no interest charges and no late fees. When possible, please email us your concern at [email protected] with "App reviews" in the subject line. Payactiv is a popular paycheck advance app offering an inexpensive alternative to payday loans and even some cash advance apps. California loans arranged pursuant to Department of Financial Protection and Innovation Finance Lenders License #60DBO-78868. Payactiv is worth it if your employer is a Payactiv partner and you need an advance on your paycheck. Let alone ask you "how can you be getting a refund that is over a year old doesn't make sense to them how is that possible" then got hung up on. Dave has a unique feature that helps you find side gigs to earn a little extra cash, which can help if you are consistently running short before payday. :). Advances can reach 50% of your earned wages though some employers may limit how much you can borrow. Payactiv offers a suite of financial services that include savings and budgeting tools, bill payment and financial-health measurement. Dawn Allcot is a full-time freelance writer and content marketing specialist who geeks out about finance, e-commerce, technology, and real estate. Alan Davis is one of the best Representatives this company has. You should consult your Cardholder Agreement and the Fee Schedule atpayactiv.com/card411. Please mention "App reviews" in the subject line of your email so that we can assist you in a timely manner. EWA has not worked for a while. The app is high-rated on the App Store and Google Play store. But a small percentage of users didn't have a seamless experience. Hi Erica,Thank you for taking the time to write a review about your experience. Great customer service!!! Shes the best and everyone should be more like her. The review found that, on average, the cost to borrow $500 from a payday lender in Louisiana for four months was $435, or an interest rate of 405%. Bottom line: This employer-based pay advance app offers low-cost advances on paychecks with no bank account required. Customer complaints are largely related to technical glitches that leave people unable to access their funds or manage their money. Payactiv is the winner of the Innovative Payments Association's Consumer Champion Award, a Finovate winner and finalist, and the recipient of numerous best-in-class awards in both FinTech & HRTech. We may also receive payment if you click on certain links posted on our site. Find and reach Payactiv SDS-IT's employees by department, seniority, title, and much more. If you have questions regarding the Card or such fees, terms, and conditions, you can contact us toll-free at 877-747-5862, 24 hours a day, 7 days a week. Shout-out to Davis for always assisting correctly, answering in timely manner & not giving any run arounds or lies! We'll certainly investigate this matter and take appropriate measures to ensure this never happens again. Your earnings, spending and savings with you in control. One of our representatives will be reaching out to you shortly to assist you. Have a blessed day. You can apply for a Payactiv account online. A team member will be in touch ASAP. If your employer is enrolled with Payactiv, you can pick up your advance in cash at a Walmart Money Center. Albert Wick amazing, skilled, and delightful human being thank you again. This may result in yourhaving access to the funds sooner. Once an employer agrees to offer Payactiv to their employees, the service can go live within 48 hours. Have a blessed day. PayActiv offers a toll-free customer service phone number to call for support and also has an online live chat and an email for those who prefer not to speak on the phone. Payactiv, a Public Benefit Corporation and Certified B-Corp, is a holistic financial-wellness platform that provides employees on-demand access to earned but unpaid wages. Have up to $250 automatically deposited into your account for a $9.99 membership fee. Have a blessed day. All five stars is for Ned not this company.I've been having an issue since Feb 10. To sign up and must be 18 years old and need to provide some personal information, including the following: If you sign up through your employer, Payactiv generally will interact with companys payroll and time attendance system. Have a blessed day. Be sure to include your Employer's name, Employee ID, and Mobile number. ** Central Bank of Kansas City is the issuer of the Payactiv Visa Prepaid Card only and does not administer, endorse, nor is liable for the Payctiv App. . Davis M was very helpful. However, this Earned Wage Access the key selling point of the PayActiv app is only available if your employer also participates in the program. We always try our best to do our job well and your kind words make it all worthwhile. Have a wonderful day ahead! Feb 16 I finally get connected to Ned. He knows how to do his job and seems to care about it and the customers he's helping. Zachary Marshall gave me the best customer service that Ive ever had!! Anna Serio is a trusted lending expert and former Commercial Loan Officer who's written more than 1,000 articles on Finder to help Americans strengthen their financial literacy. With low fees and no interest charges, plus robust features that help you manage your money, PayActiv can help you take better control of your financial future. As a proud B Corp, Payactiv holds itself to the highest verified standards of transparency and accountability. Advance up to $250 from your paycheck plus get access to your paychecks up to 2 days early with direct deposit. Payactiv works by partnering with employers to offer advances on their earned wages. , Hi Allysa,Thank you for taking the time to write a review about your experience. We'd like to turn this around and resolve your issue ASAP. We are continually improving the user experience for everyone, and applying the relevant accessibility guidelines. I've had multiple attempts simply time out waiting for reps to respond. Optional, only if you want us to follow up with you. All Right Reserved. You should consult your Cardholder Agreement and the Fee Schedule atpayactiv.com/card411. We're looking into your account. Don't hesitate to reach out to us at [email protected], if you have any concerns in the future. It goes against our guidelines to offer incentives for reviews. Payactiv Description Our all-in-one platform, Livelihood, helps employees to fully engage in work and personal life. Finder.com LLC. Hi there,We sincerely apologize for the inconvenience. This makes it one of the few cash advance providers that doesnt require a bank account. I wish my employer used a more reliable system. When comparing offers or services, verify relevant information with the institution or provider's site. Couldnt find my employer, took them a half hour to find out they are in fact signed up, then after all that, there is a block on my account. PayActiv. This is the absolute worst app!! . * The Payactiv Visa Prepaid Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. We'd like to turn this around and resolve your issue ASAP. Find out how we combat fake reviews. Get connected with multiple lenders you might qualify with even if you have bad credit. There are many popular cash advance apps available today that can help people avoid high-interest credit card cash advances or predatory payday loans. I apologize for my frustrations with the previous agents, and am greatly appreciative that I was able to get my concern resolved in such an expedient manner. We always try our best to do our job well and your kind words make it all worthwhile. Don't hesitate to reach out to us at [email protected], if you have any concerns in the future. Get advice on achieving your financial goals and stay up to date on the day's top financial stories. finder.com is a financial comparison and information service, not a bank or product provider, We cannot provide you with personal advice or recommendations, Possible Finance Mobile Installment Loans, Fast5kLoans Short-term Loans Connection Service, Instant to a Payactiv card, otherwise up to 48 hours, 2.63 out of 5 stars, based on 41 customer reviews, 3.3 out of 5 stars, based on 354 customer reviews, 4.8 out of 5 stars, based on 28,100 customer reviews, 4.7 out of 5 stars, based on 29,699 customer reviews, Instant in some cases otherwise up to two business days, Register on app and connect to bank account before requesting funds as needed, Apply online and connect to bank account each time you apply, Available to salaried and hourly employees, Limited options if your employer isnt enrolled in Payactiv, Potential program fees of up to $5 per pay period, SmartSave tool to help you set monthly savings goals, Access to online banking through the Payactiv debit cards, Exclusive discounts on gas, prescription drugs and other products, Bill pay and the ability to transfer funds to Uber and AmazonCash. If youre enrolled in Payactiv through work, you may be able to access up to half of your earnings before payday, but the exact amount will be set by your employer. Some employers also may limit how much of an advance theyre willing to offer. Agent after agent kept telling me to wait an additional 24 hours. Payactiv: Enrollment is free. Up to 4 days early deposit of government payments2. Consider a provider that doesnt require you to work for a partner company instead. If i could i would give 0 stars this app and the service they give is horrible . Payactiv is a great place to work. Hi Angelica,We sincerely apologize for your negative experience. Payactiv partners with companies of all sizes, including Walmart, Visa and Amazon. Youll also pay a $1.99 fee if you are picking up a cash advance at a Walmart Money Center. I called three to four times the last two days and Im so glad I got Natalie this time. Join today. There was an unknown error. If your employer doesnt partner with Payactiv, then this provider might not be worth the trouble. Thank you again! One of our representatives will be reaching out to you shortly to assist you. Everybody! 1 Standard rates for data and messaging may apply from your wireless provider. Many employees have reported that they were unable to withdraw their earned wages despite their employer updating their hours in the system. These apps offer advances on your wages to help avoid overdraft fees and expensive short-term loans. Businesses that partner with Payactiv see significant cost reductions through increased recruitment, engagement and retention. To many glitches, and its a nightmare having to deal with customer service! Money is available immediately. PayActiv is the first Early Wage Access program approved by the CFPB and is used by many employers across the U.S., including Walmart, Uber, Pizza Hut, Subway and Neiman Marcus. Multiple attempts at using live chat were completely ignored with zero response after the initial greeting, in one case after an agent sent the greeting the chat was closed for lack of agents. Get offers from potential lenders in minutes by filling out just one online form. Of course, a key consideration when youre using any financial technology or carrying a new debit card is: How is the security? She was kind and courteous and advised me that the previous agent I spoke with was able to resolve my issue. Learn more about Apollo.io Create a free account No credit card. If your employer doesnt partner with Payactiv, you must be over 16 and have a valid Social Security number to sign up for a Payactiv card. For a $5 fee, enrollees can make up to five transactions per pay period via a smartphone app. Easy, free, instant mobile payments. It works with existing systems and theres no cost to the business in offering Payactiv services as an employee benefit. If youre interested in joining PayActiv on your own, youll just need to download the app and create an account with your name, phone number and email. Please call Member Support at 833-675-0553 or email [email protected] or mail at Credit Karma, LLC, P.O. while there was some slight communication issues between the rep and I after explaining my situation properly, Jay M handled the issue extremely quickly and professionally. Our buyer guides are meant to save you time and money as you look to buy new tools for your organization. However, there are very few additional fees. Both my Payroll department and UKG are supposedly working to fix the problem, to no avail thus far. LoanPro. Payactiv can be used by businesses of all sizes. Know what's possible to save or spend, get help with budgets, savings, and debtall in the Payactiv App. Faster access to your money. Payactiv Visa Card users with direct deposit enjoy free real-time EWA transfers and additional exclusive discounts. Hence, our vision is simple bring financial security, dignity, and savings to the millions experiencing financial stress. Payactiv offers a suite of financial services that include savings and budgeting tools, bill payment and financial-health measurement. Very knowledgeable and patient. The SmartSave feature helps you set achievable financial goals each month, creates a saving plan for you, and provides discounts for day-to-day spending like gas and medicines so you achieve your goal at the end of the month. Comes with the option to change your due date so you wont fall behind on repayments. Either way we need more Ronnie OConnors.Thx Again for your help Ron, Hi there,Thank you for taking the time to write a review about your experience, it's always rewarding to hear such kind words. Advice to Management We use dedicated people and clever technology to safeguard our platform. Additionally, many customers complain about bugs with the Payactiv app, causing unnecessary headaches and problems accessing funds. Thanks to both of them for getting this resolved n the excellent customer service. To resolve your issue we need your account details. App Store is a service mark of Apple Inc. You can receive a cash advance of up to 50% of a day's pay. Grain app review: Small lines of credit with no Cleo app review: Small cash advances for members, Can only access up to 50% of your paycheck, Fees may apply depending on where you have funds deposited, Full benefits are available only if your employer participates. App Store is a service mark of Apple Inc., registered in the U.S. and other countries. But even if you have the money to invest, you may not have the time to flip or Afterpay Overview Afterpay launched in Australia in 2015 as a new and improvedGen Z form of layaway. For two whole months I tried to get money from the bank they sent it back to, which resulted in two late credit card payments and a debt to my cousin! It takes a holistic approach to improving financial wellness and employee satisfaction. If youre considering using Payactiv, here are a few things to know. It has been a week. Hi Melissa,We're glad that our representative could help you resolve your issue. * The Payactiv Visa Prepaid Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. Payactiv is the winner of the Innovative Payments Association's Consumer Champion Award, a Finovate winner and finalist, and the recipient of numerous best-in-class awards in both FinTech & HRTech. Payactiv has partnered with 1500+ businesses and served over 2 million users since its inception in 2012. Anyone can write a Trustpilot review. I need gas and my refill of my stroke meds payactive would not updated my hours. Our team will be in touch ASAP. Ned is the highlight of this company compared to the 25+ agents I've spoken too. As a next step you can visit the Payactiv website or read our research on the Best Financial Wellness Software. I appreciate the patience, going the extra mile, and not once being rude! You can click on the 'unsubscribe' link in the email at anytime. They will transfer you 20 times and no knows where your money is. Don't hesitate to reach out to us at [email protected], if you have any concerns in the future. Payactiv, a Public Benefit Corporation and Certified B-Corp, is a holistic financial-wellness platform that provides employees on-demand access to earned but unpaid wages. 24/7 live customer support from Payactiv Open a support ticket with our Service Team Full Name * Email * Phone Company Name Message * * These fields are required. How many times can you use PayActiv in a pay period? Traditional real estate investments are limited to people with significant financial resources. PayActiv works best with a linked bank account, but its not necessary to have a bank to have funds preloaded onto your PayActiv prepaid Visa and use your Visa card for bill paying, purchases and more. When possible, please email us your concern at [email protected] with "App reviews" in the subject line. If you have questions regarding the Card or such fees, terms, and conditions, you can contact us toll-free at 877-747-5862, 24 hours a day, 7 days a week. Because our economyand our worldflourish only when the people who work to create it have an honest chance to prosper. Private company. :). With fees no higher than $5 a month, Payactiv is a lot less expensive than overdrafting your bank account, getting a credit card cash advance or taking out a payday loan. Instant funding is available for free through a Payactiv card or for a fee if you send the funds to another account. The Equifax logo is a registered trademark owned by Equifax in the United States and other countries. Learn more at www.payactiv.com. Rather than borrowing money or paying overdrafts and late fees, you can transfer your earned wages directly to your bank account or the Payactiv Visa Card for a fixed transaction fee that ranges between $1 and $2.99 depending on the mode of transfer. The platform also supports 1:1 consultations with financial coaches, savings guidance, discounts, and expense tracking. You can only get your advance two days ahead of time, and youll have to sign up for a prepaid debit card to receive the funds. There are no monthly maintenance fees to have a PayActiv account and no activation fees. :), I have been calling trying to chat an leaving emails no response every pay period you all put the hours in right before you can't access funds 5 days before time goes in we can't access funds that's when you all add the hours to give us access but we can't get any money no response to not even chats I called an got hung up on this is day 3 sad. If your employer does not use PayActiv, you may be better off with a different option. CREDIT KARMA OFFERS, INC. 1100 Broadway, STE 1800 Oakland, CA 94607, Credit Karma Offers, Inc. NMLS ID# 1628077 | Licenses | NMLS Consumer Access, MoneyLion loan review: Credit-builder loans for members. Sometimes operating in conjunction with payroll companies such as ADP, it serves employees of FedEx, Pizza Hut, and. Payactiv is the winner of the Innovative Payments Associations Consumer Champion Award, a Finovate winner and finalist, and the recipient of numerous best-in-class awards in both FinTech & HRTech. A instant EWA was not going through even though I submitted for instant pay, a 1.99 fee. information service that aims to provide you with information to help you make better decisions. . Google Play and the Google Play logo are trademarks of Google LLC.Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. Ronnie OConnor was AMAZING he was so efficient and went above and beyond to make sure a resolution was met and was such a great active listener. Hi Janel,Thank you for taking the time to write a review about your experience. Weighing in on the advantages and disadvantages of Payactiv over traditional banking services is a challenging task. :). Finder is a registered trademark of Hive Empire Pty Ltd, and is used under license by :). Be sure to include your Employer's name, Employee ID, and Mobile number. Payactiv is the winner of the Innovative Payments Associations Consumer Champion Award, a Finovate winner and finalist, and the recipient of numerous best-in-class awards in both FinTech & HRTech. :), I am changing my review again because grace helped me out with no problem. Verification can help ensure real people write reviews about real companies. Don't hesitate to reach out to us at [email protected], if you have any concerns in the future. This company is truly amazing and is honestly training their employees to be efficient kind mindful and helpful because it all showed with this customer contact today. I haven't even gotten "I'm looking into your account", it's as if they open the chat to look busy and then do nothing because they're lazy or are trying to take on far too many chats at once. Otherwise, you could pay as much as $5 per month. However if you ever need support with this company call the phone number and ask for Ronnie OConnor, twice now this man has gone out of his way to make sure I fully understood the issue I was experiencing and how to correct it and was clear and polite despite me not being so at times and if hes not already running the customer service call center for this company he damn well should be! . Over 3 million HR leaders trust our advice. Student Loan Forgiveness: Will You Qualify for $0 Payments Feb. 28 marked the first day of the Supreme Court hearings on President Biden's student loan forgiveness program. Don't hesitate to reach out to us at [email protected], if you have any concerns in the future. It's worth noting that this service could cost you $1 a day, but it's capped at $5 a pay period. Don't hesitate to reach out to us at [email protected], if you have any concerns in the future. Our hope is that our vendor shortlists and advice are a powerful supplement to your own research. You should consult your Cardholder Agreement and the Fee Schedule atpayactiv.com/card411. App Store is a service mark of Apple Inc., registered in the U.S. and other countries. We'd like to turn this around and resolve your issue ASAP. 1 Standard rates for data and messaging may apply from your wireless provider. :). When compared to the high interest rates of a payday loan or taking out a cash advance on a credit card, however, PayActiv fees are minimal. Payday loans, installment loans and auto title loans come with high rates and fees which can trap you in a cycle of debt. :). Have a blessed day. 1 Standard rates for data and messaging may apply from your wireless provider. Don't hesitate to reach out to us at [email protected], if you have any concerns in the future. American Express National Bank, Member FDIC, has expanded its offerings with an all-digital checking account known as the American Express Rewards Checking account.