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If they appear completely cloudy or are sunken in, its a sign the fish is dead. You can only return it, and the refund will be processed after approving the request. 30-Day Return Policy If you are not completely satisfied with an item, you may return it within 30 days from date received. Finding Out What They Are Selling At Their Stores! Why Is Mediterranean Food So Expensive? If youve exceeded the 14-day period, you may still get a return, but that will depend from case to case. The best way to get it into the store without causing any harm is by putting it into a container with the fish tank water in it. You can return a dead fish, a sick fish or an unwanted fish by providing the people at the store a valid photo ID and proof of purchase. We will have a wide variety of dogs available, young and old, small and large! However, some stores may not accept dead fish in certain locations. Sierra Fish & Pets was originally opened in 1972 under the previous name . Dog Adoption Events at Sierra Fish & Pets every 2nd and 4th weekend of the month. Due to the weight and size, an additional shipping charge may apply. The unwell fish should then be placed in the bag; never use water from the tap as it may damage or kill the fish. Save my name, email, and website in this browser for the next time I comment. While this is clearly stated in the return policy, it may come down to each store. Online exchange and replacement orders receive discounted $2.95 return shipping and $2.95 shipping on the next order using the Instant Store Credit. For returning live animals, it is generally expected that you follow all safety precautions to avoid potential harm to the animal while taking it for return. All of our made for a major retailer/brand items offer significant savings off their original retail price. 601 S Grady Way, Suite M, Renton, WA 98057. www.sierrafishandpets.com. While Petsmart allows a 14 daysreturn, Petco gives a 30-daysreturnperiod, and Pet Supplies Plus allows a 7 to 30 days return policy. In such cases, you may want to return the fish. If you dont have a container, you can use a plastic bag. Sierra Fish & Pets. Returns with a receipt received outside the returns timeframe may qualify for a merchandise credit. (2023 Updated), Why Is Chilean Sea Bass So Expensive? Petco allows returns for all the fish it sells. Petco Customer Service will provide the Returns Merchandise Authorization Number (RMA) to the customer with return instructions. If you don't have a receipt and used your Pet Rewards account to purchase, we can look up that information for you. Share. Item was purchased within 60 days of return. 11AM-7PM Mon-Fri PetSmart does not require you to bring in a water sample from your tank in order to process and return it. Any exclusions pertaining to an offer will be listed on each keycode email. If one of your fish falls ill, you can place it in a tank. However, if you happen to buy live fish, freshwater fish and invertebrates from the Petco online store and face a loss of your marine pet within the guaranteed time period, you can call their customer service for a full refund. We . Cheyenne, WY 82007-1898. Managing California's diverse fish, wildlife, plant resources, & habitats, for their ecological values & for their use & enjoyment by the public. Accordingly, per California law, we provide a way for you to opt out if you do not want us to share your information in this manner. The helpful staff there will ensure that all fish remains are removed from the aquarium, free of charge. We are unable to accept returns on clearance items. We hope that you are satisfied with merchandise purchased from That Fish Place-That Pet Place. PetSmarts fish return policy states that you can return any fish to the store within 14 days, whether it is sick, dead, or alive. I. The Flex 9 US Gal (34 L) aquariums provide contemporary styling with its distinctive curved front. It depends from store to store. If the fish is dead, the store disposes of it off. Any item not meeting the condition standards of this policy will be returned at the customer's expense. This is an online and offline pet supply brand that offers quality pet products and accessories. Choose a category to quickly find the help you need. You are of legal age to purchase the air rifle ordered, and that the rifle can be legally purchased and possessed by you under your applicable Local, State, County, City and Federal laws. Hop to Sierra for all the supplies to keep your critters healthy and happy. Create the ideal habitat for your reptile by shopping our reptile supplies. May 21 @ 11:00 am - 3:00 pm. If a fish dies or becomes sick after you purchase it, you have up to 14 days to return it. The fish that we keep in our tanks are little members of the family. Most stores will require you to choose a fish that is in the same price range as the original, but some may let you pay the price difference. Sierra Fish & Pets Profile and History . You understand and agree that air rifles by its very nature may be dangerous and potentially lethal. See our International return policy.) Whether you have your first cute little kitten or have a house full of cats. Extended Stay America Orange County Brea Pet Policy Extended Stay America Orange County Brea accepts two pets of any size for an additional fee of $25 per pet, per night up to a maximum charge of $150 per pet, per stay for the first month, and $50 per pet, per month for each additional month. You can avail a refund for the loss of your new fish with relevant pictures, but no, you cannot send the dead specimen back to Petco if youve purchased the Live Fish & Invertebrates online. If you prefer a Traditional Exchange, Replacement, or Return simply print and fill out this form and use the prepaid FedEx return shipping label included within your package. If your fish starts to show signs of being sick or doesnt act right, you can return it to PetSmart. Hi!I am Pierre, a fish lover and your comrade in all things aquarium-related.I have been in love with aquariums and fishes ever since I was a kid.I grew up watching my parents fawning over our modest 5-gallon tank aquarium. A keycode can be activated by either clicking through the links on an email or by typing, pasting or otherwise manually entering the code into the keycode box during the checkout process. If the fish moves when you put the net towards it, its not dead and may have just been sleeping. Come meet some of our adoptable dogs at our adoption event in Sierra Fish & Pets from 11:00 am - 4 pm. We carry the best bird foods, supplies, and cages for your feathered friend. We strive to be the very best all around pet store in the Seattle and South King County . PetSmart can test your water to find out what kind of problems you may have. Prices in your shopping cart may change if you click through an email, change or remove a keycode in the keycode box or leave items in the cart after a sale expires. It does not mean that you cannot return these items if they do not meet up the requirements provided. Some fish stay very still while they are sleeping, so they may appear to be dead even when they arent. No. Our customer service representatives are available Monday - Friday 8 a.m.-5 p.m. EST, we are closed on Saturday & Sunday. Both dogs and cats are allowed, but pets may not be left unattended in rooms. By simply hovering or holding your mouse cursor over Discount Details, a popup box will appear. Faqs from Sierra: Celebrating 30 Years Of Exploring. 601 S Grady Way Suite M, Renton, WA, US, 98057. Location of This Business. Check out our selection of lighting and decor that can change to look of any aquarium. We now continue operating our original flagship location,located in Renton WA just south of Seattle, which is a 7200 sq ft full line pet store that specializes in all around pet care. Treat your small parrot with a new bird toy, playpen, or snuggle sack. The return item must be received by Sierra within 10 days or a charge will incur for any amount of the credit applied to a new order. Harrisons, Volkman, Kaytee, Zupreem just a few brands we carry. Orders placed within the last 40 days are eligible for Instant Store Credit (Exchanges and Returns FAQs*). It will also give them a chance to look at it and decide what caused its death. (Updated 2023), Why Are Diamonds So Expensive? Which Item Should You Bring With When Swapping A Fish? In some cases, they may be able to see signs of illness or disease. Accessorize your bird cage with perches, ladders, swings, bird baths, and nesting boxes. Stay connected and get interesting news and updates delivered to your inbox from your pet friends at Sierra Fish & Pets. Please call store to see if they are still up for adoption or if they have found loving homes425-226-3215 Call us, We would love your support in voting for us as the Best Pet Store in Renton We remind all our customers of our Air Rifle Policy, which remains in effect. When you order or purchase an air rifle from Sierra by any method, you represent by your actions as a condition of purchase that: An additional cost will be charged for the shipment of all bicycles. All Right Reserved Designed by UNIweb. Pet Supplies Plus allows refund and exchange for dead fish within 7 to 30 days of purchase, depending on the store policies. No, Petco does not allow a return for those fish that you buy from other stores. Comfort them with tunnels, hide outs, and the correct cage. Likewise, it is a given that Pet Supplies Plus does not take returns for those fish that you purchase from stores other than theirs. PetSmart does have a warranty on their live fish. You assume all risks associated with ownership and use of the rifle, and will not hold STP responsible or liable for any injury resulting from ownership, use, misuse, or defect. When you purchase or order a knife from Sierra by any method, you represent and agree to the following conditions of purchase: You are of legal age to purchase the knife ordered, and that knife can be legally purchased and possessed by you under your applicable local, state, county, city, and federal laws. No, Petsmart does not accept the return for fish bought from other stores. Some shipping companies require that a representative inspect the damaged package. Clients can also replace unwanted fish by putting them securely in a fish tank together with a bill and a proper photo ID. Not eligible for special shipping offers. Store Fish Type You Can Return Requirements; Petsmart: Sick, dead or wanted fish: 14 days return window Purchase receipt ID or driver's license home tank water sample: Petco: Sick and dead fish: 30 days return window for live fish Click picture of the product before returning Printed copy of Cali Bamboo's Return Authorization form Packing slip Re-stocking fee of 25% applicable You will need to check to see if your fish is breathing. We are not responsible for damage to returned merchandise caused by insufficient return handling or for return postage costs. Sun 21. If you are not completely satisfied, please contact a Customer Service Representative. Returns without a receipt will receive a non-transferable merchandise credit. Bicycles should be reassembled by a qualified bicycle mechanic. This credit is redeemable online or in store at any Sierra location. You can swap out a sick fish for another one within two weeks of having purchased it, as long as you have the previous purchase bill. If you are a repeat customer they also give discounts:). As far north as Everett, as far south as Tacoma, call us for information on any type of aquarium servicing. For any refund, ropes must be returned in original coil, have original hangtags and plastic wrapper. Dog Adoption Events and Low Cost Vaccines at Sierra Fish on weekends Check upcoming. Get the cat items you need to keep you feline happy. Ellisha has been a freelance writer for over 15 years. If you are a member of the PetSmart Rewards program, the store may be able to pull up your purchase history and see that you did buy the fish there and within the 14-day return period. SAVE $10 off $100 with Code: . (10 Reasons), Why Is Waffle House So Expensive? Just because you get our email/catalogs, doesn't mean you are registered for an account. If the gills are not moving, the fish is no longer moving and might be dead. We recommend postal insurance on return merchandise. And the prices you got to be kitten me!! document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); How Tall Is Kevin Durant? If you can't find your question in our FAQ section, contact us and we'll answer shortly! Note any damage on carrier's document, and contact Sierra with any problems.