Selfie Leslie offers a 30-day return policy. Selfie Leslie's shipping is fast and their clothes are great quality. Customers who access and use thewww.selfieleslie.comweb site from outside of the United States agree to comply with all applicable laws regarding the transmission of technical data exported from the United States or the country in which you reside. These bottoms are sexy and oozing with allure and glamour, and can be worn with almost anything. All International Orders(Outside AU) areFINAL SALE. One of my friends already asked to borrow it lol, one reviewer shared for the Reinhart Floral Asymmetrical Mesh Dress White. Also, items discounted at more than 40% or non-refundable. Feel free to leave us a message and we will be in touch as soon as an agent is available. Just start your return online, locate a Return Bar near you and use your QR code to complete your return. For urgent questions, you can reach us directly at Selfie Leslie was founded in 2012 in Australia and later moved to California in 2016. No contact number. I highly recommend Selfie Leslie! Speaking of quality, every product on the Selfie Leslie website offers reviews, so customers advise taking a look at them before deciding to purchase. Just make a new purchase through the return portal for the size/style you would like. You and One & Only Collective Inc. agree that each may bring claims against the other in arbitration only in your or their respective individual capacities and in so doing you and One & Only Collective Inc. hereby waive the right to trial by jury, to assert or participate in a class-action lawsuit or class action arbitration (either as a named-plaintiff or class member), and to assert or participate in any joint or consolidated lawsuit or joint or consolidated arbitration of any kind. However, because the colors you see will depend on the device used for browsing, we cannot guarantee that your device's display of any color will be accurate. The quality of the dress was great, just did not fit my style I was going for at the time. I'm in love with selfie clothes.Excellent quality, every dress in the most flattering cut in the world. Although One & Only Collective makes every effort to respond quickly to applicable email messages, we are under no obligation to respond to all pieces of correspondence received through this site, maintain your submitted comments in confidence, or pay compensation of any kind for your comments or submissions. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. | PRIVACY POLICY. Please note that with the recent increase in crime in our country, especially as more people shop online and get their packages stolen, we require a signature for all orders over $250. Can you promise there will be no custom or duties when the package arrives? $50 - $60 for tops. At this time, we cannot predict the amount of duties and taxes charged when using standard shipping. Products purchased in store or online may be returned or exchanged at any Leslies store with an accompanying receipt or packing slip and a valid ID. So, is Selfie Leslie legit? Can I have my parcel redirected to a different address? This is in response to Selfie Leslie's response to my initial review. Its worth mentioning that Selfie Leslies Trustpilot page showcases a glimmering score of 4.1/5 stars based on 590 testimonials. If so, Selfie Leslie offers a 30-day window for returns. Selfie Leslie is not responsible for any lost or stolen packages once they leave our warehouse in Los Angeles. Just start your return online, locate a Return Bar near you and use your QR code to complete your return. Any When you confirm your shipping details, any applicable taxes will be calculated on your total merchandise value. I follow a few influencers, and mine have been hit or miss. You should contact your customs office for specific amounts and percentages.Selfie Leslie cannot control and is not responsible for any duties/taxes applied to your package. Check your mobile plan and contact your wireless provider for details. You can shop for dresses by occasion, length, price, color, and style for easy website navigation. It is the customer's responsibility to read and understand the return policy before placing the order. Selfie Leslie offers a 30-day return policy. How do I do that? By "Instagram fashion", I of course mean fashion inspired by influencers/Instagram pages. To see how we collect and use your personal information, please see our Privacy Notice. The top was very weird and flared up so you could see everything. You should also know that international orders are not eligible under their policy. There is NO RETURN FEE if you place a new order of equal or greater value using the Return Shopping feature! The team was very courteous throughout my conversations with them along with being very helpful in resolving my issue. (Expedited Handling ensures your order is first in line to ship out before all other orders, Expedited Handling does not affect shipping speed, it only affects handling speed, 12pm PST cutoff for same day dispatch, Monday - Friday). 355 following. My dress arrived stained, and when I emailed your customer support, I was immediately offered help with multiple different avenues I could choose from. It shipped SUPER fast, and I loved the style, design, & quality. I ordered a dress for my engagement pictures, and oh my goodness. Once the demand has been made, the demanding party shall select three proposed retired superior court judges and the responding party shall have three (3) business days to either accept one of the three or to propose three additional judges. The best part? NWT. Do not ever buy from this site, it's a scam. Either Party asserting the dispute (Dispute) shall first try in good faith to settle such Dispute by providing written notice to the other Party (by first-class or registered mail) describing the facts and circumstances, including any and all relevant supporting documentation, of the Dispute and allowing the receiving party thirty (30) days in which to respond to or settle the Dispute. Refer to exclusions below. I had a great customer service experience with Team Selfie Leslie! Return Requirements They understood my needs and helped me without hesitation; I mean it was fantastic! Selfie Leslie reserves the right to limit or refuse service to any customer/entity at any time for any reason. The print itself is definitely romantic, as it triggers imagery of golden sunsets, rural wineries, and picnic layouts. The Selfie Leslie shipping charge only covers the cost of postage, it does not cover Taxes and Duties. Dannica Ramirez is a content writer for ClothedUp. Check Selfie Leslie's website to see if they have updated their free returns & exchanges policy since then. Ill be sure to discuss any potential red flags in full in the next segment of this Selfie Leslie review. I didnt realize Selfie Leslie had a sign off confirmation or I would probably wouldve never ordered. We also ensure all reviews are published without moderation. We know, however, that sometimes things don't turn out perfectly. Cute styles but really poor quality considering the price. 10%. Thank you for visiting www.selfieleslie.com. The dresses look exactly how theyre advertised, there are a ton of options for every occasion, and the quality is decent (although not amazing). I've made a return, will you refund my delivery charge? Start Your Return. Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders). Varied in assortment, its quite fun to peruse through their selection if you covet Instagram fashion. So unfortunate I really wanted to love them but I'm afraid to buy anything for this reason. I found THE dress at Selfie Leslie, but was a little worried about that $9.75 return fee, so I double checked my measurements and got the opinion on which color I should go with from literally everyone in my life. For more information on our return and exchange policies, . Return feeof $9.75 is per return request (RMA). Returns are expensive and you can only get store credit to but more shoddy clothing. Join the SMS Club & Save 15% OFF your order! Order Number: Zip Code: In this day in age when there are multiple stores with amazing products, customer service is what sets . the customer support team is extremely helpful, i had some problems with one dress strap and i contaced the costumer support team and they solve the problem straight away for me, they reply my every email within 10 minutes, extremely impressed! I found THE dress at Selfie Leslie, but was a little worried about that $9.75 return fee, so I double checked my measurements and got the opinion on which color I should go with from literally everyone in my life. Selfie Leslie AU Returns. Positive reviews (last 12 months):0% Positive 0 Neutral - 0 Negative 1 View ratings trends See all photos Reviews Q&A The biggest pain point seems to be the long-term quality of their dresses, as many shoppers said their orders were not as good of quality as they expected based on the price they paid. Orders that have a combination of payment methods (store credit + credit card) will be refunded to the gift card (store credit) first, then the secondary payment method. For more information on our return and exchange policies, please see our Returns & Exchanges page. Constructed with layered mesh to provide a dreamy silhouette, this number can be re-worn time and time again after the ceremony. Please ensure all information is 100% accurate before submitting your order. When making big purchases Im pretty extensive in my research so that way Im not throwing away money I dont really have. Beautiful dress however I did not like how it looked on me. They suggested we donate it a local charity, which we did! We may modify or cancel the Service or any of its features without notice. And the tags on the clothes themselves are proof that they just bulk purchased a bunch of cheap dresses from China (you can get this kind of garments for $30 at the most at those small, brandless little shops) but they charge at least $80 for each dress. Thank you. We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. What is your Return Policy? I've had typically good experiences (and added some staples to my wardrobe) with reputable brands I already know. Each party, in consideration of the fact that there shall be an arbitration which is binding and final, agrees to waive any claim for punitive and exemplary damages and seek only compensatory damages in such proceeding. To begin the online return process, please log-in to your account and navigate to "Order History.". I rescheduled the delivery & they never came. You are responsible for maintaining and promptly updating account information for accuracy and completeness. Not only does Selfie Leslie have an awesome dress collection, but the boutique also carries super cute skirts and rompers! 15% off final sale items. We can see that your order contained some Final Sale items that you are wanting to return. However, this is just a general guideline and may vary depending on the country to which the order was shipped. They have a terrible return policy, worst customer experience and should probably be in law business since they know to twist and turn their policies that can. Cant say enough about customer service. Based in California, this clothing brand is quite adept in following trends. My daughter ordered a dress from them that we could not afford at the time without my knowledge. i once had to return an item because of sizing, and they were really receptive and made sure everything was taken care of! Its a definite yes. 2023 Trustpilot, Inc. All rights reserved. As mentioned before, dresses are priced as high as around $100, and if you dont know exactly what youre looking for just yet, Selfie Leslies filters are there to help! Once I recevied my pkg and had to return part of it - they explained which services I could use as they dont use UPS. Please review the following basic rules that govern your use of this site. Dec 13, 2021. Tis the season for glow-ups. Sounds like a company that doesnt believe in their qualities. If you wish to return your items for store credit or make an exchange, the return is free; however, if you wish for a full refund, Selfie Leslie charges $9.75 as a return fee. Amazing Customer Service and products!!! Hi Lianne, please reach out to our support team so we can get to the bottom of what happened. It also features a stunning lace-up detail in the back, in case this outfit is too plain for your liking. Will never buy from them again. THE BEST ONLINE CLOTHING STORE:THE SELFIE LESLIE STORY. Will I have to pay International Taxes & Duties? The fashion industry is home to thousands of clothing brands. The inclusion of any link on the website does not imply our endorsement of it, and One & Only Collective Inc. expressly disclaims any responsibility for the contents, materials, accuracy of the information or quality of the products or services provided by or advertised on these third-party websites. Selfie Leslie US Returns A $9.75 RETURN FEE applies to ALL returns. | T&C'S If youre in the market for some new clothes, perhaps its time to try out a new brand. In general, customers are satisfied with their purchases from Selfie Leslie. Please email Customer Service to resolve any issues with your order, and well try to resolve the problem as quickly as possible. I am looking forward to maybe a Store near me opening up in the Future. I recently ordered from Goodnight Macaroon, a brand I didn't know, but that seemed . Poor product quality, issues with customer service, and refunds show up repeatedly in terms of online complaints. Im so happy with this purchase the material feels like its good quality and the dress fits me like a glove, I would definitely recommend buying this dress, one customer wrote for the Bambi Ruched Mini Dress Red. Just make a new purchase through the return portal for the size/style you would like. Simply take your purchase to any Leslies store and get a full refund instantly or exchange it for something else. Selfie Leslie may refuse to accept or may cancel any transaction, at Selfie Leslie's discretion without liability to you or any third party. Selfie Leslie reserves the right to solely define and limit, refuse and/or reject returns from customers at any time due to irregular or excessive return histories. Both you and One & Only Collective Inc. agree that any controversy, claim, action, or dispute in any way related to your use of any One & Only Collective website, any purchase from Selfie Leslie, or any products or services sold or distributed by One & Only Collective (Dispute) will be resolved by this Dispute Resolution procedure and Arbitration Agreement (the Arbitration Agreement). This is disclosed on our return policy page in bold font. I wont go as far as to say that Selfie Leslie is the most affordable brand out there, but theyre undoubtedly on top of clothing trends. YOU MUST REVIEW THIS DOCUMENT IN ITS ENTIRETY BEFORE ACCESSING, USING, OR BUYING ANY PRODUCT THROUGH THE WEBSITE. It is without saying that buying Selfie Leslie dresses is an awesome experience, I highly recommend it. When I wear their dress I never stop getting compliments.The shipment arrives very quickly.The service is excellent, once I had a problem, and they solved it for me the same day in a courteous and helpful manner.Highly recommend. Return packages must be postmarked within 30 days of the order delivering to you. For inquiries unrelated to this Selfie Leslie review, you can contact the brand through: Next, check out some similar reviews you might like: Your email address will not be published. Selfie Leslie was founded in 2012 in Australia and in 2016, we expanded to sunny and super fashionable Los Angeles. $80 for a completely see through dress, and super thin. Case in point, Selfie Leslie offers dresses, tops, bottoms, and accessories galore. For Service support or assistance, text HELP to +18445493819 or email [email protected]. www.selfieleslie.com does sell products for children, but it sells them to adults, who can purchase with a credit card or other permitted payment method. Their dresses are nice quality! By downloading, accessing, or using the website, you agree to abide by all applicable local, state, and national laws and regulations concerning your use of the website. All items with discounted prices ending in $XX.50 or a discount of 40% or more are Final Sale. Added by peggie12345. All arbitrations shall proceed on an individual basis. Speech / Chat / Talk bubble icon Contact Us. By submitting or posting any materials on our website, you hereby grant One & Only Collective Inc. a perpetual, irrevocable, royalty-free, worldwide, sub-licensable, and transferable license to copy, publish, translate, modify, reformat, create derivative works from, distribute, reproduce, and sublicense such materials or any parts of such materials. All returns remain the responsibility of the purchaser until received by Selfie Leslie. Selfie Leslie is a form of fast fashion, so it is not very sustainable. Code. I reached out and customer service was able to cancel the incorrect order in no time, and I was able to purchase the correct size. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). If you're not 100% satisfied with your order, you can return or exchange it within 30 days of purchase for a replacement or a refund, subject to the limitations below. Save my name, email, and website in this browser for the next time I comment. Store credit and gift cards are final sale. Canada shipping is $29.99 (Orders under $399.99 include taxes/duties, over $400 does not include taxes/duties). Though Selfie Leslie mostly advertises its super cute collection of dresses, the boutique also carries tops, bottoms, and even wedding attire! Items returned that do not meet the above requirements will not be issued a refund and you will be responsible for postage back to you. Prices vary, but on average, you can expect to pay: $60 - $80 for dresses. You will receive a shipping email as soon as we despatch your parcel. Contact with customer support was quick which I am extremally happy about! There is a fee for returning an item UNLESS request for store credit. We use dedicated people and clever technology to safeguard our platform. Unfortunately, we are not able to change the items in an order once the order has been placed. Helpful Report abuse See all reviews They answered all my questions, we're timely, very informative about my dress questions, return, new order. Its also worth noting that the amount of negative reviews pales in comparison to the number of positive ones I have found so far. I ordered a dress from Selfie Leslie and it arrived quickly. Type or copy and paste the code exactly as it appears into the discount/coupon code box on the checkout page -- click apply and your new total should appear! Eligible online returns will receive a shipping label via email that you'll print and attach to your package. $12.99 Standard 3 - 5 Business Day Shipping on Orders Under $100, FREE Standard 3 - 5 Business Day Shipping on Orders Over $100. Products being returned or exchanged must be in their original packaging and in like-new condition. We're sorry to hear that youve changed your mind. Need to exchange? If you need a dress for ANY event, this website is your best bet! People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Each party expressly agrees that both jurisdiction and venue shall lie exclusively in Los Angeles County, California, and that all written notices and demands may be served by email or by facsimile followed by U.S. mail with an appropriate declaration of service, and that such methodology shall be deemed compliance with all service of process and notice requirements of California law. In the event of a dispute, the demanding party shall notify the opposing party in writing of its demand for arbitration. price or description) due to a typographical error or other mistake, we reserve the right to refuse or cancel any orders that may have been placed for such a product listed. We are a trendy online dress boutique offering dresses, separates, jumpsuits, and rompers. But the main reason I keep ordering from them is their customer service. Merchandise must be delivered back to our warehouse by the 30th dayfrom the original purchase date. By consenting to Selfie Leslies SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Selfie Leslie through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Any muriatic acid, sodium hypochlorite (chlorinating liquid), or calcium hypochlorite. Just so Obsessed with selfie leslie and I have been collecting selfie leslie dresses for years even im from UK. The Reinhart Floral Asymmetrical Mesh Dress White retails for $96. You'll receive a one-time opt-out confirmation text message. The Summer Skirt Robyn Flounce Rose Print White/ Orange is practically made for frolicking. International orders may take around one to two weeks to arrive. One & Only Collective Inc. further reserves the right to revoke or cancel any transaction in order to correct any errors, inaccuracies, or omissions. Lastly the category that you navigated to to purchase the items is called "Final Sale". Voice your opinion today and hear what 541 customers have already said. The company agreed to an exchange in size for me when it was a final sale item that my daughter bought and the size didnt work. ARBITRATION IS MANDATORY AND THE EXCLUSIVE REMEDY FOR ANY AND ALL DISPUTES UNLESS OTHERWISE SPECIFIED BELOW OR IF YOU OPT-OUT. Do you agree with Selfie Leslie's 4-star rating? One was chosen as my graduation dress, but I lost track of time and was late to return the other two dresses. PayPal is an excellent payment choice for those who do not have a credit card issued by the vendors above. Selfie Leslie is not responsible for the cost of any return shipping. If your credit card has been charged for the purchase and your order is cancelled, One & Only Collective Inc. shall issue a credit to your credit card account in the amount of the incorrect price. I really appreciated them understanding our situation and trying to help us out! However I'm very disappointed they don't carry petite sizes. Its worth mentioning in this Selfie Leslie review that the brand uses 256 SSL software which encrypts information you input to protect it from interception by outside parties..